Ordered a Ford Mustang for a week in August (2017) in advance. Everything went great except the fact when I came to the office the staff could not find my reservation, but still they managed to...

My family and I waited 45 minutes for the Avis shuttle after our cruise. The driver showed up, told us the car was full, and said he'd be right back. He never returned. No communication, no...

Had to wait 1.5 hours and I have a reservation. If they do not have enough cars it's better not to take reservations

Terrible customer service. Booked an suv due to the size of my family's luggage. This location (along with every other Ft Lauderdale location somehow) did not have any large vehicles available to...

Terrible. Don't get caught by the allure of a free cruise port shuttle. Renting here is not worth the hassle. I have fallen in to trap twice. Line is always long, place is always understaffed and...