Before the new SBA was built, you had to trek to a certain spot outside the airport and wait for the Avis shuttle to take you to the rental office.. then wait in a 4 person line while 2 staff...

WARNING: FRAUD ACTIVITIES I rented a vehicle from the Avis Santa Barbara airport (SBA) over Labor Day weekend, and received fraudulent charges after car drop off. Avis is charging for fuel and...

Customer service is terrible and not useful. They definitely don't prioritize customers and they will unfairly overcharge you anyway they can. Don't get tricked by the low quote, the final bill...

One employee for a line of 20-25 customers. Ridiculous. We've been in line 20 minutes and the line has barely moved. Don't rent from Avis at this location

I recently rented a car from Avis in Santa Barbara and when asked if I wanted to waive the insurance coverage and I said that I had nine cars and three auto insurance companies so I didn't want...