I was looking to buy some boxes for a move. I got to the address and it was a strip mall. The store was hard to find initially because the uHaul signs are very small. They also sell other things...

We made an appointment to self serve pick up a truck. When we arrived, it wouldn't start. Unbelievable that they could rent a truck without even checking if it worked first. We had to wait awhile...

I had difficulty locating the front of the store as there was not a large store sign displaying Uhaul. I called the store, and the employee responded, Don't you know how to read?!. While this is...

Horrible horrible horrible. They charged me $50 to cancel my reservation and the lady on the phone said they have to pay high rent and that's why. Do not rent here they are rude. Worst u-haul ever.

The customer service was terrible. On the phone the woman was rude, short and seemed annoyed to have to answer a question. Upon the day of rental, it was hard to find the store as it was not...