The website description and photo showed the pool. We were on a fun girls birthday weekend trip. We get to the spa expecting to use the facilities and they told us it was a looking pool. I’ve never heard anything so ridiculous and all my life. We spent a lot of money at this place and it wasn’t clean, very small it needs some love inside and out. and my 50 minute massage was actually 41 minutes long.

I've had many facials in my life and this was the BEST ever! I had the 90 minute Ultimate Renewal Facial with Beverly and my skin was glowing for days! I have very sensitive skin and nothing she used made my skin have issues. My adult daughter had the Luxe Facial with Elisa and was equally elated with the results. We were vacationing in Santa Barbara and feel very lucky that we found Float Luxury Spa! The spa was very relaxing and they did not try to push products on you like some places do. They even gave us some samples to take home. I found the price to be very reasonable too. If you want to treat yourself, definitely check out this spa!

Beware I have had nothing but problems with this Spa!!!First, let me say, I have been in the beauty industry for many years and formulate and manufacture beauty products for very large companies. So, I am very familiar with the day-to-day operations of a Spa and Salon. In July of last year at the recommendation of a five-star hotel concierge, I purchased a gift certificate (online) for a client at this Float Luxury Day Spa. When nothing was received after 10 days I called to cancel and asked for the $250.00 refund to be placed back on my credit card. After a complete run-around and four phone calls, they still refused to accept their mistake and give me a refund. No notification. No gift certificate. Not even an email was received. No appointment was ever booked. No services were ever provided. Nothing - Nothing- Nothing...They have run me in circles, and today I finally was able to speak with the CEO, Natalie Rowe. At the point when she had no excuse for not refunding my money ...she hung up the phone on me. It was unprofessional, and certainly not good customer relations. So basically my overall personal experience with this Spa was terrible!As a consumer in today's world, we all have to beware of the business practices of any establishment. What starts as simple customer service ( such as a refund) may not be the only thing where corners are being scaled and cut.

This was a special occasion visit for a girls-getaway birthday celebration. The spa treatments were what we were all looking forward to the most after a very stressful year. We all enjoyed our sessions thoroughly. I had Erin and she left me feeling relaxed and rejuvenated. The quiet yard was the perfect post-massage place to relax in. While I agree with others that it was a bit pricey in comparison to similar treatments, for occasions like this I would definitely recommend it.

Tatiana did an AMAZING facial. I had the Float Luxury Facial. One of the best facials I’ve ever had. Tatiana is very educated and experienced when it comes to skin care. I would highly recommend Tatiana. My daughter-in-law had an 80 min massage and said Erin did an excellent job. The receptionist was very nice and helpful.