I've been purchasing guitars and accessories here for years. The service at this location has always been fantastic. I recently had an issue with a used guitar (purchased and shipped from another...

I purchased a 1400$ classical guitar and they sent it with old strings, on it with a questionable setup; one of which unraveled in shipping. So I had the pleasure of receiving the guitar with the...

Worst store ever I waited four hours for an online order that was supposed to be ready within an hour because they couldn't verify. Honestly, just buy a Sweetwater or Amazon! You'll save yourself...

Keep your expectations low and you will (mostly) not be disappointed. Been going to this store for years and I could list a half dozen customer service fails.

The good employees don't stay long and some of the regulars barely notice you entering the store. I have literally been in there for an hour and no one came up to ask if I needed any help or had...