The reality is, authors don't receive a royalty (or whatever it is they collect) through used book outlets. One can justify this by saying they've already received their fair share from the...

I went to their site to order a book, but accidently picked the wrong version (my mistake). Within 10 seconds of having purchased the book and realized my error, I shot an email off to the company...

I ordered a book through Better World Books, but they mixed up my order and insisted that I'd ordered a different book, even though I immediately contacted their customer service about their...

****PLEASE NOTE THIS IS NOT AN ACTUAL BOOKSTORE. THIS IS THEIR CORPORATE OFFICE LOCATION. I've been a customer of Better World Books for going on 12 years or longer. I can still remember the...

A great place to buy more affordable books (including older editions) with free shipping! Any time I've had a problem with the condition of the book, they are quick to refund me without requiring...