This is a poorly managed company. It seems they are trying to find excuses not to pay life insurance claim. They keep stonewalling asking for more documentation and taking their sweet time...

It appears Genworth could not care less about poor reviews. I'll spare everyone the details. Suffice to say I called about updating some info and by the end of the call I had cancelled my...

I'll start by saying something good. The company was quite prompt and helpful when I filed a claim for payment of in-home help. Now let's get to the blatant disregard of the riders for shared...

Stay away from this insurance company. They will stonewall and make excuses not to pay claim. Still waiting on payout. 120 days out. Well past the required 90 day elimination period. Save you...

The customer service is poor. Ten year level premium term policy is coming to an end and I am not continuing it, but I cannot get Genworth to understand that I am not surrendering or terminating a...