I had a terrific experience with Carpet Factory installing carpet. I found a carpet I liked online and they were able to get it at a competitive price. The installers were very professional, and...

Worst customer service I've ever dealt with. Takes zero responsibility when mistakes are made and blames the customer rather than take ownership of their mistakes. Definitely stay clear of this...

Dan was very helpful in finding a quality carpet for a new condo at a reasonable price. The installation team took their time and did a great job.

Worst customer service EVER! I just saw their commercial on tv, which reminded me to do a review. My daughter and I stopped in looking to redo the floors in our kitchen and family room. We were...

It's unfortunate how unprofessional this company is. The man that answers the phone has no manners, they let me know they were able to do the job at first, I call to get pricing and he says nope...