I've been bringing my daughters to JCPenney optical for years to get glasses in August during their back to school special. We just were in the store and met the newest manager, Diane G. Diane...

Called for an appointment multiple times over two weeks. No one ever answered. It goes to voicemail. Left message and no one called back. There is no way to make an appointment online....

Briana was incredibly gracious and helpful. I'm in town from Los Angeles and my frames lost a nose pad. I wandered in this JCPenney Optical and she greeted me within 3 steps. I explained to her...

The phone number for this location is actually a phone number for a JCPenney optical location in Texas. The correct number is 913-575-6781. I have no complaints about the service because I came to...