Well, I was expecting the worst, but I was pleasantly surprised by what an easy experience it was! However, a few caveats: Definitely make a reservation beforehand, because they ask you before...

I highly recommend to make an appointment. I went there and had to wait forever and then inside there was also a lot of people waiting. It's like cattle waiting. I couldn't stand it so left. I had...

Getting through to the national or local office is stressful to say the least. After getting through the automated operator, I was on hold for 20 minutes (calling first thing at 8:00 am EST), I...

Terribly long lines. No one answers phones. Expect to spend 4+ hours in line even if you show up first thing in the morning. This place is a disaster. Also, apparently there are scams (see photo).

This office is permanently closed. It should be taken off from the list. When it was open last year, I accompanied my clients as an interpreter. Even we arrived by 8:30 am, we had to wait for four...