This spa is up to date and well run. The people who work there are very nice and always helpful. They have worked to offer top services. The massages are really nice. They just make you feel good no matter the service you received.

Several months ago I went to this salon for help with my over-processed blond highlights. I told the person making the appointment what my issues were and asked for a master stylist. She set me up with a young girl who unfortunately made an even bigger mess of my hair. During the process she even got help several times form a male associate in the salon. I have been getting my hair highlighted for 25 years. I know what usually works and what it's supposed to look like. (In all fairness, the place I had been going to before really did a number on my hair, which is why I was seeking help to begin with.) However, by the time the stylist at J Michaels had finished my hair was orange and even more damaged. I was devastated that this could happen at such a prestigious salon. I called first thing the next morning and the owner answered. She was very concerned about my experience and had me come back that day so she herself could address the problem. She attempted to fix the color and told me she wasn't sure why the girl from the previous day had done my hair the way she did. I was forced to get several inches cut off as a result of the old damage and now the new. In an effort to help me, the owner offered to put extensions in my hair at no cost. I was so grateful and when she was done, I was amazed at how beautiful my hair looked. Unfortunately, that's when things went from bad to worse. I had to go back several times to continue to get the color corrected. In the meantime, the extensions kept falling out... day after day after day. I continued to visit the salon often to have them put back in. The owner thought that perhaps the set she put in was an old set form an open bag that had been in the salon. So, I purchased brand new extensions and started the process again, at a hefty price $$$$. Now I was hooked, since I loved having hair again like I did on college. After paying nearly $1000 for all these services, the extensions continued to fall out. I had to go back at least once a week to have pieces put back in and I was always told it was something I was doing wrong. I was also losing large chunks of hair in process. Terrible situation. I finally cut my losses and went to another professional. I waited this long to write this review, because I wanted to make sure that I wasn't the problem. After several months now of seeing another hair extension professional, I have had none of the issues that I encountered at J. Michaels. While I appreciate the effort the owner took in initially trying to correct the mistakes made during my first disastrous visit, I would never recommend this salon for coloring or extension installation. I assumed, that being the owner she was an expert at installing extensions, but sadly that is not the case. My new professional was appalled at the state of my hair and could't believe the number of wounds and bald spots on my head from the poor service I had received at J. Michael's. It also took a number of months for the color to get back to normal as well. I feel that I was taken advantage of, because I was willing to spend $$$ on the extensions, being that I was in such a vulnerable state due to hair loss.

Jessica Francis Yniguez is AMAZING! I went to her for my wedding up do, and have gone to her ever since! She's helped perform such a transformation on my hair. Thanks for your loving attitude, professionalism, knowledge and just being you! J Michael's is lucky to have such a stylist and worker in you! You hit it out of the park J Michael's when you hired Jessica Francis Yniguez!!!!!!