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Real. Simple. Banking. PeoplesBank is the largest community bank in the Western Massachusetts and Northern Connecticut market...
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PeoplesBank Banking Center & VideoBankerITM Bank

As the largest community bank in the market, we have a unique ability to help the communities we serve through volunteer efforts and millions of dollars in donations to charitable and civic causes. Our associates devote an average of 10,000 hours to volunteer work each year, and 74 of the bank's associates have served on the boards of directors and committees of 54 nonprofit organizations in the area. PeoplesBank is a mutual bank and therefore responsible to our depositors, employees, and the community. This organizational structure allows us to focus on the long-term viability of the bank and the best interests of our customers who are served through our convenient banking centers located in Massachusetts and Connecticut.

Website: location.bankatpeoples.com

Phone: (413) 733-6750

Cross Streets: Near the intersection of Memorial Ave and Union St

Interested in our services?

Closed now

  • Thu 8:30 AM - 4:00 PM

547 Memorial Ave West Springfield, MA 01089 ·460.19 mi

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Reviews

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2.5 7 reviews
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4
Michael J. 10/23/26

just went to this branch and the young lady was so pleasant and efficient. thank you

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Jon B. 10/23/25

Recently shut down their mobile banking for about 4 days due to maintenance on the app and now it's worse than it was. Poor customer service

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Angie N. 12/13/18

Worst customer service ever they have 3 people waiting and no one else that could help definitely switching banks don't recommend

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Karen R. 12/15/18

I love the staff at this office! They are always smiling and remember me every time I walk in. It's a great feeling! I would recommend this bank to everyone!

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Caitlyn L. 08/10/18

I've been banking with PeoplesBank for quite a few years and always get outstanding service no matter which banking center I go into! Most recently I visited the West Springfield office for the...

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