To begin, the purchasing process was fine. Some of the sales staff were pushy, but that's to be expected in a place like this. I was told my furniture would take 6-8 weeks. Also, expected given...

Let me start out by saying that your employee Anna is extremely unprofessional. I was on the verge of contacting my credit card company to dispute the charges (over $1,600) because of her rude and...

I searched for the perfect couch for weeks and nothing was quite right. I was ready to settle for 'okay' until I met Carlos at Big's. He was so patient, helping me order the right size, the right...

Do not buy from this store!! I purchased a dining table and chairs. The table had glue on the top which the delivery driver noted and said they would replace it. Then I found a large gash on one...

I have been waiting since September for my full furniture order to be delivered and for damaged items to be replaced. Despite spending over $15,000, these issues remain unresolved after months of...