On this particular trip to MSP, I had to wait 20 minutes for a rental vehicle. The agent was nice, and it wasn't his fault, but it really put me behind schedule for this work trip. Not sure if...

first I did all the preregistration online when I got there still had to do drivers license and credit cards , why did I waste my time preregistering ????? second when I rent a awd ( all wheel...

Their check-in process is horrible. Takes hours on a normal non-holiday weekeday. Why would you waste this part of your life? National has no lines, Alamo hardly any. Meanwhile Theifty/Dollar has...

Lady at the counter tried to add insurance and upgrade me without my permission... .

Car was crap- called to exchange- they told us we had to use the email link- 3 hours from MSP and no place to exchange car- was basically told TFB - car is all scratched up, seats stained, - I...