As I have reported in the past .....I have used the Best Buy Geek Squad for years. The Total Tech membership has paid off for me. I have used them for Home Theater Systems, Outdoor Speakers,...

If I could leave a zero star review I would Geek squad out to repair my washer needed to order a part and scheduled for a week later took a day off work tech never showed up never called...

While I called to schedule a geek squad visit. Best Buy sent a private contractor. They required me to prepay to have a smart tv connected to my home theater. After three visits the technician was...

ZERO STARS!! DO NOT EVER HIRE GEEK SQUAD TO INSTALL A TV IN YOUR HOME!! I spent over $6000 on two Samsung TVs, sound bar, and Geek Squad wall-mounting Installation. My biggest mistake was hiring...

I called Geek Squad on Freeway Blvd in Sacramento at Best Buy. They sent out a technician named Travis Custer. The work he was paid for and claimed to have done was only halfway completed. Then...