Update 5/10/26 - Apparently there is one more chapter in this saga. I tried to sign up for Frontier Fiber as I promised after the pole was removed. They provided me a work order number (I don't...

We've had Frontier, former Rochester Telephone for over 30 years for our landline but will soon end our service with them. Two weeks ago, coming home from a trip we noticed that there was no dial...

I upgraded my internet 2 weeks ago and they said on the phone that I would need a new modem box and wiring. The technician came out and didn't replace the box. It worked ok for a couple days and...

I just bought a new house. There is a LIVE frontier line laying in my yard. They won't come and remove it. I have called multiple times and they haven't come to remove it. The first time I was on...

READ YOUR TERMS OF AGREEMENT! FRONTIER SAYS THEY ARE NOT RESPONSIBLE FOR ANYTHING! AND WILL NOT TAKE RESPONSIBILITY. THEY EXPECT YOU TO PAY THEM NO MATTER WHAT. On July 30th there was an outage of...