I cancelled my service and they failed to pick up the trash can the first time. I had to call back to get it rescheduled. When I cancelled due to moving I was told the bill should be around $75...

Really bad experience. Missed pickups multiple times, once saying bins weren't out, though it attached a picture from the truck with my bins out. Got charged multiple times after my account was...

Worst customer service I've ever experienced. Zero stars really. You cannot reach a human being. Must cancel online where they force you to pay in advance. I got a credit, which I expected to get...

I've had WM for a few years (since they took over Advanced) and usually good communication. However, in February they missed a pickup due to weather (which actually wasn't bad in my area) and...

Our community is contracted with WM for residential pickup. I have been trying to order new containers for residential. I created an account, password, and completed email certification. Now,...