Genesis Elevator in Kennesaw, GA – Reviews, Hours, and Contact Details

October 25 they left messages they need to come to the job but January and December they claimed they already did it!

Here it is December they know they didn't do it yet come January they claim they did it in September! These people are nuts

Check date and then they say they need to come in to do the repair yet we have no contract with them and they've tried to bill still !

that same part they claimed they installed in Sept. & then again in Oct. and yet they still have it and then they claim they did it!

Dec. 26 still trying to get that part installed & also trying to bill me for it! claimed they already installed in Sept.

Why are they trying to schedule an appointment in October when they next claim they did it in September and they want to get paid!

Examples where they claimed they did the service, claimed late on payment but also claimed they needed to come do repair still

Genesis Elevator Elevators

2.0 14 reviews on

Genesis was founded on simple ideas: provide exceptional customer service; design safe, reliable, luxury elevators; and offer complete vertical mobility solutions to homeowners, architects, builders and developers.

Website: genesiselevator.com

Phone: (770) 423-1095

Closed now

Sat Closed
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM

1000 Cobb Place Blvd NW, Ste 410 Kennesaw, GA 30144 ·398.34 mi

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Reviews

2.0 14 reviews

5 star

4 4 star

0 3 star

0 2 star

1 1 star

C B. 11/26/25

Extremely impressed with Genesis Elevator. They have been servicing my home since 2020. Most recently, service technician Husani Dahl was most professional in taking care of an elevator issue I...

Janis I. 12/11/24

Based on my personal experience, I bitterly regret ever doing business with this company. They sent the wrong specs for the landing area, so while their installers waited half a day, our general...

Elaine M. 03/09/25

RIP OFF! $1400 for 40 minute repair after waiting over 2 months. Salesman said the estimate would be adjusted if it took less time which it did. After several phone calls and emails billing person...

Jinsong Y. 03/04/24

This company does not know how to install elevators. Newly installed elevators keep on breaking down. elevator they intalled have issues such as completely stop working, sudden drop, squeak noise...

Yasir K. 12/29/20

If I can give this place a negative 10 star I would. The manager Bart and his associate Karen are very unprofessional people to deal with. Both don't know what they are doing, they wasted my...

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