My family and I were running out of face cream and decided to go to the Hillsdale Kiehl's store in Hillsdale shopping center instead of ordering on line like we normally do. I wanted to mention...

This store has a really low moral and customer service is very poor. I picked up my items I bought on line, girl went to the back room to get my orders. She put my items on top of the counter, she...

this is my go-to kiehl's store, which is not too far away...just a couple cities north, and inside the busy hillsdale mall. this storefront is a bit smaller than what i'm accustomed to, but still...

Informative, curated, thoughtful, and kind customer service. I received educational insights into my skin health and received personalized advice and product recommendations based on my skin's...

They refuse online returns, claiming their return system is down, yet I can still make purchases. Quite absurd.