First of all, congrats to Hertz for a) having a vehicle available and b) having someone available at the location to process a rental! This alone results in the addition of one whole star which...

My wife and I were told upon our on time arrival that our rental car was on the way from the airport and would arrive in 15 minutes. 2 hours later we left. Just tell us the truth, don't lie about...

This place is a complete joke and I will be returning to Enterprise moving forward. My pickup time was 8am and I didn't leave until 9am because they were cleaning the vehicle. Once I left I...

Hertz Cleveland! Don't waste your time renting from these guys! Dirty car, pet hair, carpets not vaccines, outside dirty! Ask for credit toward another rental-- they said too bad! I've rented...

While processing my reservation, I purchased the prepaid fuel. I rep pulls the SUV up and hands me the keys, then walks inside, no walk around inspection, nothing. After my walk around I check...