Service was good, attentive, understanding, no nonsense, cars on the other hand are crap, took one vehicle home just to find a major damage to a tire, returned, paid extra to take a never vehicle,...

Rude customer service - car smelled terrible - price ended up being $200 more than quoted and signed off for. Corporate customer service can only undue so much of what they have done at the site...

- Budget car rental seats were wet. Front passenger side and back passenger side were wet - my son' s pants got wet twice sitting on the seat - my suitcase got wet (windows were closed). My...

Do not use these crooks. That's right, CROOKS! They've billed me twice for tolls, once for $53.75 and another for $19.40 two weeks later. I had the car for four days! It's in the fine print of...

They get one star only because zero isn't an option. Why do you reserve a car online? So that when you arrive, the car is waiting, right? Apparently, that's too much to ask. So, yesterday...I'm...