The customer service team at this location is so excellent and the staff is amazing too. I love all the staff especially , the new manager Samuel. We just met over the phone and I felt like we...

I've had nothing but great experiences at Best Collateral San Mateo. I've bought and sold items here multiple times, and every visit has been smooth, fair, and professional. I've picked up some...

Just went today to best collateral pawn shop in San Mateo. and i just redeemed my 2 18k Gold necklace and bought my son a 14k bracelet and norma assisted and helped me get the best deal for that...

The 2 lovely ladies very kind and professional will be back to shop again soon .my ticket was fast and easy no bs like other pawn shops no run around great service

Need to change the policy about tv that don't have a remote. I had a bad experience at this location. They couldn't even help when I had a tv with me that works. When I asked to talk to the...