Jose Morales has always been very helpful. Today I dropped my Budget rental at his location instead of the original location in Ohio and he worked out a very good deal for me.

During my most recent visit, I encountered an employee (an older female agent at the counter) whose behavior was extremely rude and unprofessional. I arrived slightly early for my reservation,...

Can I give 0 stars? I have never had such terrible customer service in my life! I called around 4:00 to ask what time they were open and let them know I was on my way but there was a lot of...