Only have been to this location once, today during lunch, but the service was surprisingly great. I tried on a number of outfits and all the employees went out of their way to help and welcomed...

My young daughter bought a purse online and she went to Pearl Street to exchange it for a different color. She told her she might want to return it and had a long conversation about the return...

If I could give a zero I would. The customer service was awful. I believe she was the manger and she was so rude. I don't think I will ever shop at free people again thanks to her.

This is a really fun store to peruse and shop at - particularly if you aren't looking for anything in particular. I've scored skinny jean overalls for under $50 (yeah sale rack!), killer tank...

Cute and organized store! Always go here when shopping on Pearl street too. I would say that I always prefer to shop on the free people website rather than any store because of the bigger...