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Amazon warns that product recall text message is definitely a scam

Concept image of fake Amazon recall text
Suzanne Kantra/Techlicious generated by ChatGPT

If you got a text message saying an item from a recent Amazon order was recalled, don't click the link. It's almost certainly a scam, and the Better Business Bureau says this long-running phishing attack is spreading again. Local police departments have flagged it across the country this summer, from Arkansas to North Carolina .

The message typically claims to be from Amazon's "Product Safety Team," names a recent order, and says the item was recalled for safety reasons. It tells you to click a link to confirm your address or claim a refund. That link leads to a fake Amazon login page built to steal your username and password.

According to Amazon, when a product you bought is actually recalled you will be notified through your account – via an email, a notification, or the "Your Recalls and Product Safety Alerts" page inside the app. They never send recall notices using text messaging.

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If you get one of these fraudulent texts, don't tap the link and don't reply. If you made the mistake of clicking and entering your Amazon login details on a phishing page, change your password immediately. Also be sure to turn on two-factor authentication (2FA) for your Amazon account. With 2FA enabled, hackers can't get into your account even if they have your email and password.

Read more: 2FA Explained: The Safest Ways to Protect Your Accounts

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