Why Yahoo and AOL users saw error messages today

SUNNYVALE, Calif. — Yahoo and AOL users around the world had trouble accessing their email and websites on Wednesday, but the companies say the problem has now been fixed. Many people saw error messages or could not log in to their accounts for a short time.

The outage began in the morning, with users reporting trouble accessing Yahoo Mail, AOL Mail and other services . Some people saw a message that said "Too Many Requests" when they tried to open a page.

Outage-tracking websites like Downdetector showed that reports of problems spiked around 9:30 a.m. ET, with thousands of people saying they couldn't reach their mail or websites. The issues affected both email and general site access.

Some people said they were frustrated during the outage because they could not send or receive messages for business or personal use. However, most users saw their services return quickly once the fix was in place.

Yahoo and AOL both posted updates on their official social media accounts saying they were aware that some users were having trouble and that their teams were investigating the cause of the outage.

A spokesperson for Yahoo said the issue was linked to a recent change in how the company manages traffic to its services. Engineers quickly reversed the change, and services returned to normal. The outage lasted less than an hour for most users.

The disruption affected email, search, and other online services run by Yahoo and AOL. Millions of people still rely on these platforms to send emails, check news or use other online tools.

Users in both the United States and the United Kingdom reported problems with Yahoo Mail UK and Yahoo Finance during the outage, indicating the issue affected multiple regions.

Yahoo's statement also made it clear there was no sign of a security breach or stolen data during the outage. The company said the problem was technical and had been fully resolved once the rollback was complete.

Company officials thanked users for their patience and said they will keep working to prevent future disruptions. They also encouraged users to report any remaining issues to customer support.

Read the original article on cleveland.com .