'This is why physical media matters': poor Google user has their Lord of the Rings movies pulled from their library, with no refund

David Nield

Sat, August 8, 2026 at 11:30 AM UTC

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A still of Viggo Mortensen as Aragorn in The Lord of the Rings: Return of the King. — Aragorn would not approve. | Credit: New Line Cinema

A Google user has had the LOTR movies pulled from their account
Licensing changes are the most likely reason
It's another argument for physical media — or for piracy

We've seen multiple incidents over the years where users have had movies and shows in their digital libraries unceremoniously yanked due to changes in licensing rules, but that doesn't make it any easier to swallow when it happens again.

This time a user posting to Reddit (via Neowin ) has had their Lord of the Rings Extended Editions removed, after paying good money for them four years ago. As per a Google support representative, these films are "no longer available in our catalog".

The unlucky user doesn't say how much they paid for the three movies, but they're unlikely to have come cheap — and now they're left with nothing. It's a galling turn of events, even if it's not that surprising any more.

Buried in the small print of pretty much all the digital content services you use will be warnings about changes in catalog availability, and unfortunately that applies to purchases as well as libraries rented month to month (as on Netflix).

Physical media and

Google took away my LOTR extended editions

The affected user didn't even get a refund or a gift card for their troubles, as the purchase falls outside the standard 120-day window when these offers are available. They're just going to have to find it and watch it somewhere else.

As you might expect, the general Reddit reaction is one of dismay. "This is why physical media matters," says one commenter, while another says "you will own nothing and be happy" (while pointing out that they own the Blu-rays).

It's certainly strong evidence that physical media is the way forward at this stage. As convenient and simple as digital purchases might be, they're always vulnerable to changes in the policies and agreements of online stories and the production studios.

Many of the Redditors responding to the case argue that these kinds of actions essentially legitimize piracy too. You also have the option of putting together a Plex library , which works like your own personal Netflix — and is yours to keep.

Check out Yahoo's latest streaming advice, based on hands-on testing.

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Physical media and

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