Delta Flight Delayed and Passenger Arrested After Woman Allegedly Refused to Hang Up Her Phone Before Takeoff

NEED TO KNOW

• A Delta Air Lines flight at Miami International Airport was delayed after a passenger allegedly refused to end a phone call before takeoff, prompting the plane to return to the gate

• Authorities said the woman became disruptive and refused to leave the aircraft, leading crew members to call police

• The passenger, identified as Shannon Marie Harris of Tyrone, Ga., was arrested and is facing at least one trespassing-related charge

A Delta Air Lines flight was delayed — and a woman was arrested — after a passenger refused to hang up her phone before takeoff.

The incident occurred on Delta Flight 1323 at Miami International Airport on April 27, a spokesperson for the airline said in a statement to PEOPLE.

“A customer did not comply with repeated crew instructions to end their phone call while the aircraft was taxiing out,” the spokesperson said. "The customer became disruptive, and the aircraft returned to the gate where [the passenger] was removed from the aircraft.”

The Atlanta-bound flight was ultimately delayed by about one hour, according to the spokesperson.

“The safety of our customers and crew comes before all else, and Delta has zero tolerance for disruptive behavior. We apologize to our customers for this experience and delay in their travels,” they added.

A video of the incident shared on social media shows a passenger on the plane attempting to plead with someone off camera, asking them to consider all the other passengers on board who were attempting to make connections. Another passenger can be heard saying, “Please be considerate. Consider yourself and the rest of us.”

Police later identified the disruptive passenger as Shannon Marie Harris of Tyrone, Ga., according to Fox 5 Atlanta and WSB-TV 2 .

An arrest report filed in a Miami-Dade County court stated that Harris allegedly became "belligerent" when flight crew members asked her to hang up a call while they attempted to provide safety instructions before takeoff , which prompted the pilot to return to the gate, according to Fox 5 Atlanta.

Members of the flight crew asked Harris to depart the plane, but she allegedly refused, prompting the crew to call police, per the outlet.

A Delta representative then asked flight passengers to deplane, at which point Harris allegedly attempted to leave with the rest of the passengers, when she was arrested, per police, according to Fox 5 Atlanta .

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Harris is now facing at least one charge related to trespassing, per Fox 5 Atlanta, WSB-TV 2 and NBC 6 .

The Miami-Dade Police Department did not immediately respond to PEOPLE's request for comment.

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