What Does a Cashier Do?

A cashier is responsible for processing sales transactions in a retail environment. This means logging all sales and sales returns in a point-of-sale system, processing customer payments, and making change. This job calls for a deep knowledge of sales and returns policies, as well as all procedures related to entering sale and payment transactions, including the use of coupons and other discounts.

Principal Accountabilities

1. Accurately and efficiently operate cash registers

2. Operate bar code scanning equipment

3. Ensure that there is sufficient cash in the cash drawer

4. Maintain correct cash balances at cash registers

5. Ask for a form of identification as needed

6. Sort, count and wrap coins and currency

7. Process payments made with cash, checks , credit cards, and debit cards

8. Validate checks

9. Provide change if necessary when checks are cashed

10. Process returns and exchanges

11. Be aware of all promotions and advertisements that affect product prices

12. Process all presented coupons

13. Maintain a clean checkout area

14. Communicate company policies and procedures to customers

15. Bag purchased items

16. Gift wrap customer purchases as requested

17. Answer customer questions

Cashier Experience Requirement

An entry-level cashier is not expected to have prior experience, since cashier training is usually provided when the person is hired. If you are hiring for a supervisory cashier position, then it would be reasonable to require at least one year of experience as a cashier. Preference should be given to those applicants who already have experience operating a similar point-of-sale terminal, as well as to those who have worked in a customer service role in the past.

Desired Qualifications

General clerical experience. Must be detail oriented, with excellent customer interaction skills. Must be able to stand for extended periods.

Supervises

None

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