Arabian Travel Market concluded in Dubai on Thursday under circumstances that made this year’s event far more significant than another successful tourism trade show. With geopolitical tensions raising questions about international travel and the wisdom of staging a major global gathering in the region, ATM 2026 became a test of confidence — in Dubai, in the UAE and, to some extent, in the resilience of the global travel industry.
DUBAI, UAE —The answer from the show floor was surprisingly clear: Dubai is in business.
Participation at Arabian Travel Market (ATM) 2026 felt noticeably softer than in some previous years. Yet judging the event simply by how crowded the aisles were would miss the point.
Considering the geopolitical environment surrounding this year’s show, ATM was an extraordinary achievement for Dubai and the United Arab Emirates as hosts.
The international travel and tourism community came to Dubai World Trade Centre from September 14-17, bringing representatives from the UAE, India, Saudi Arabia, Pakistan, the United Kingdom, Egypt, Kuwait, Oman, Jordan, Türkiye, Bahrain, South Africa, Qatar, the United States, China and elsewhere.
More than 55 destination stands were represented, alongside airlines, hotel groups, tourism authorities, transportation companies and an increasingly important travel technology sector.
That international presence mattered.
At a time when uncertainty can quickly translate into postponed trips, canceled meetings and corporate travel restrictions, thousands of tourism professionals made the decision to come to Dubai, conduct business and discuss where the industry goes next.
Dubai delivered
The experience outside the exhibition halls was perhaps just as important.
Immigration lines appeared shorter. The notorious wait for taxis outside the convention center was largely absent. Hotels were functioning normally, hospitality remained at the level visitors expect from Dubai, and the city felt remarkably relaxed.
And there was another pleasant surprise: luxury in Dubai, at least during this particular period, could be experienced at prices that appeared considerably more attractive than visitors accustomed to the city’s peak-season rates might expect.
Dubai turned out to be what Dubai has worked hard to become: a city that is easy to experience, exceptionally hospitable and difficult not to enjoy.
There was an unmistakable sense of optimism that travel can recover quickly when circumstances permit.
That may ultimately be the most important message ATM 2026 delivered.
An impressive ATM — but RX has homework to do
eTurboNews was a proud media partner of Arabian Travel Market 2026. That also gives us a reason to point out where the execution did not match the quality of the event itself.
Our media partnership arrangement included eTurboNews branding at the media pavilion. Somehow, our logo was forgotten and appeared only on the third day of a four-day show.
That was annoying, but relatively easy to fix.
A much bigger problem was the ATM app and the disconnect between the digital information supplied to participants and what actually existed on the exhibition floor.
The eTurboNews media partner location, for example, was identified in the system as MP45.
There was just one problem: MP45 was not an actual stand number visitors could find.
There was a media partner stand, but it was not effectively connected on the ground to the MP45 designation. There was no dedicated hostess there who could coordinate the confusion, and information personnel at the event were unable to direct visitors looking for MP45 to the media partner area.
Other media partners encountered similar confusion.
This became more than an inconvenience because meetings had been arranged through the ATM app. People looking for eTurboNews naturally went searching for MP45 — and couldn’t find it.
Some prearranged appointments consequently failed to materialize.
When an app replaces human communication
The problem was compounded by the communication tools available within the system.
The app did not provide an effective email, telephone, WhatsApp or comparable direct communication channel allowing participants to quickly contact the person with whom they had arranged an appointment.
The advertised help option led to a UK telephone number, but staff answering that line did not appear to have sufficient information about the situation on the ground in Dubai to resolve the problem.
For an exhibition built around networking, this is not a minor technical detail.
Technology should make it easier for people to meet. When a networking app creates appointments but doesn’t provide an effective way for two people to find or contact each other when something goes wrong, technology has become part of the problem.
RX Global should examine this carefully before ATM 2027.
None of this, however, should overshadow what worked.
Business was being done
ATM 2026 produced a substantial series of announcements illustrating where Middle Eastern tourism is heading.
Emirates announced 11 memoranda of understanding covering destinations and partnerships involving technology, marketing, products, passenger experiences and other areas.
The airline also used ATM to expand its involvement in medical tourism, an increasingly important international travel segment and one that fits naturally with Dubai’s ambitions as a healthcare, wellness and medical tourism hub.
Etihad Airways and Etihad Rail signed an MoU to explore a more integrated air-rail travel experience across the UAE.
Rotana outlined a development pipeline of 40 hotels representing more than 8,300 rooms, including 10 projects in Saudi Arabia.
Mastercard and Trip.com showcased AI-powered booking experiences involving TripGenie, while a consortium comprising Air Arabia Group, Nesma Group and KUN Holding Company announced plans for a new Saudi airline operation connecting Dammam with Riyadh, Madinah and Jeddah.
ATM also provided the stage for the launch of Visit UAE, a unified national tourism brand designed to present the seven emirates as an integrated destination, together with the UAE Grand Tour concept.
These are not announcements from an industry preparing to retreat.
Follow the online traveler
Research presented by VIDEC at ATM offered another indication of where the UAE market may be heading.
According to its GCC & Egypt Travel Market Sizing & OTA Benchmarking Study, 2019–2030 , online penetration of the UAE air market is forecast to increase from 42% in 2025 to 46% in 2026 and reach 52% by 2030.
VIDEC estimates that the UAE air market, measured on a local point-of-sale demand basis, could reach US$6.5 billion by 2030.
The research also put the extraordinary scale of UAE aviation into perspective: approximately 160 million passengers passed through UAE airports in 2025, according to figures presented at ATM.
Those numbers help explain why Dubai can afford to think beyond the immediate crisis cycle.
Its tourism proposition is supported not simply by beaches, skyscrapers and luxury hotels, but by aviation connectivity, infrastructure, technology, hospitality expertise and a government strategy that treats tourism as a core economic sector.
ATM 2026 was about confidence
His Excellency Issam Kazim, CEO of Dubai Corporation for Tourism and Commerce Marketing, described ATM as a platform that reinforced Dubai’s position as a “safe, connected and accessible global destination.”
Walking around Dubai during ATM week, that message was difficult to ignore.
ATM 2026 was not perfect.
RX has some serious work to do on its app, exhibitor and media location information, and on-the-ground communications. For eTurboNews, having a nonexistent MP45 designation attached to its presence was a frustrating and unnecessary problem at an event whose entire purpose is to connect people.
But perhaps the imperfections also put the larger achievement into perspective.
The world did come to Dubai.
Deals were discussed. Partnerships were signed. Airlines talked expansion. Hotels talked development. Technology companies talked about the next generation of travel. Tourism boards continued selling destinations.
And Dubai simply carried on being Dubai. In a normal year, that might not be remarkable. In September 2026, it was.
The eTurboNews view:ATM 2026 should not be measured only against the attendance or floor traffic of previous editions. It should be measured against the circumstances in which it took place. By that measure, Dubai and the UAE demonstrated something the global travel industry needed to see firsthand: tourism can remain open, functional, and optimistic even when the geopolitical headlines suggest otherwise.
RX can fix MP45.
What Dubai demonstrated this week is considerably harder to manufacture: confidence.












Leave a Comment