Technology Support
PARENT/STUDENT IT SUPPORT PORTAL
- If you have issues with your device, please access the Parent / Student IT Support Portal
- Link: https://itweb.fcps.edu/itsupport/
- You can use this throughout the year to record issues you are having with your FCPSOn device or other technology related issue. A member of our Tech Team will contact you to help resolve the concern.
- You can also call the FCPS parent technology help desk at 1- 833-921-3277 (833-921-FCPS)
HOW TO SET YOUR PASSWORD RECOVERY
- Go to the Account Manager Website
- Enter your Username & Password
- Click Click to Display your Recovery Options
- Add a personal cell phone number or email address.
HOW TO CHANGE/RESET YOUR PASSWORD
- Go to the FCPS Account Recovery Website
- Enter your Student ID
- Select your Recovery Option
- Click Get Code
- Click the reset password linkthat was sent to your phone or email
- Follow the on screen directions to complete the recovery of your password