Some programs require students to access applications within Citrix Workspace. These applications include SPSS and Microsoft Project. Please read the instructions below to prepare your computer to use these programs in Citrix Workspace.

If you've been a student at GCU for a few years, you may have an older version of Citrix, such as the Citrix Receiver, already installed. If this is the case, you can either continue to use that program or update to the newest version. The old version is still compatible with these applications.

NOTE Full-time faculty members and staff who need to utilize SPSS on their personal devices should use the downloadable version of the software. Using the Citrix version on a personal device (with your staff login credentials) will not allow you to access personal files. See Downloading and Installing SPSS for assistance instead. If you are a full-time faculty or staff using a GCU-issued device, you can utilize either version of the software.

Please follow the following instructions below to install Citrix Workspace.

Installing Citrix Workspace

Windows

GCU uses the Long Term Service Release (LTSR)environment for Citrix on Windows devices, so you will not use the most current release of Citrix. Instead, you will need to download and install Version 2507.1 LTSR. Click the following link to be brought to the download page.

https://www.citrix.com/downloads/workspace-app/legacy-workspace-app-for-windows-ltsr/workspace-app-for-windows-LTSR-25071.html

On the download page, select Download File.
A pop-up will appear asking you to read the End-User License Agreement (EULA). Once you have read the EULA, select Yes, I acceptto continue.
The program will begin downloading. Depending on your browser, go to the install pop-up that appears and click Save File (in Firefox). Both Google Chrome and Microsoft Edge will automatically start downloading the install file.
Once the download is complete, you can click on the downloaded filein your browser, or you can double-click the install file in your Downloadsfolder to start the installation process. Additionally, there will be another pop-up asking if you want to allow this app to make changes. Click Yes in order to continue the installation process. You will see a Citrix Workspace App pop-up box; click Continueand follow the prompts to finish the installation.
Place a check next to I agreeand select Continue.
If you receive a message asking if you would like to enable Add-onpage, it's recommended that you do not enable them; however, this is optional. Click Install to continue.
After the installation is complete, you will receive a notification. Once it's finished, click Rebootto continue on with the installation.
After the computer restarts open the Citrix Workspace app. On the Welcome page, enter https://studentapps.gcu.edu in the space provided as the server address. Then click Continue.
Finally, you will be asked to enter your GCU email and passwordto log into Microsoft.
After you click Log On, the Select your account window will appear and will prompt you to select an account. Select GCUStore.
Once you select the GCUStore, the Citrix Workspace App will be ready to run your applications.

macOS

GCU uses the most recent version of Citrix for Mac. To install Citrix on your Mac, navigate to https://www.citrix.com/downloads/workspace-app/ .

Click Workspace App for Mac, then select Workspace App for Macagain in the drop down menu.
Click on the most recent version of the Citrix Workspace App for Mac.
On the next page, select Download File, then select Yes, I acceptto the EULA.
A .dmg file will appear in the Mac Downloads folder. Click the folder and select the CitrixWorkspaceApp.dmg file. When prompted, click Install Citrix Workspace.
If asked to keep your computer secure, it is safe to select Allow.
Proceed to follow the instructions provided by the Citrix Workspace Installer by selecting Continue on the Introduction screen.
On the License screen, click Continue. A window asking you to agree to the terms of the software license agreement may appear, click Agree to proceed.
On the Destination Selectscreen, choose where you want to install Citrix Workspace if you would like to specify where the application will be downloaded. This is optional and can be left as the default option for Installing for all users of this computer. After selecting a destination select Continue.
The installation type is chosen automatically for you. Select Continueto begin the installation.
Enter your Mac Administrator username and password, then select Install Software.
After the installation, you may be prompted to Add Account. Leave the Add Account box unchecked and click Continue.
Once the installation is complete, click Close.
You may be asked to move the installer to the Trash once the installation is completed. If so, you can click either Keepor Move to Trash, depending on your preference.
Next, locate the Citrix Workspace app from within your Applications folder. You will be asked to enter a work email or server address. Enter https://studentapps.gcu.edu and click Continue.
You will be asked to enter your GCU email and passwordto sign into Microsoft.
After logging in, Citrix will also ask you to Add Account. Choose GCUStore and click Select.
The Citrix Workspace App is now ready to open your applications!

NOTE The Citrix Workspace app is offered for Chromebooks and mobile devices through the appropriate app store. However, GCU Technical Support cannot guarantee that the mobile app will work with the programs offered by GCU. If you experience issues while using the Citrix Workspace app on your mobile device, we recommend switching to a Windows or Mac computer. Chromebooks are not compatible with all GCU websites and applications, and therefore we have a limited scope of service in regard to supporting them. See GCU Technical Requirements for more information.

Accessing Citrix Workspace

There are two ways to access Citrix Workspace. We recommend the first method, which is using the app that was downloaded onto your device. If you experience any difficulties with that process however, you can also access SPSS and Project through the online version of Citrix. See the steps for your preferred method below.

Accessing via the Citrix Workspace App

After you have completed the installation, open the Citrix Workspace App from the list of programs or apps on your computer. If you are prompted to enter a work email or server address, enter https://studentapps.gcu.eduand click Continue.

You may be prompted to log in. If so, enter your GCU email and passwordto sign in with Microsoft.

Click on the Apps button, then select the details option next to the program you want to access.

Click the Add to Favorites button for easier access in the future.

From the menu at the top, select Favorites and then select the program you want to access.

NOTEIt may take a few moments for the program to load, so please do not click the app icon more than once.

Accessing via studentapps.gcu.edu

After you have completed the installation, navigate to studentapps.gcu.edu and log in. Enter your GCU emailand password.

You will be prompted to use the Citrix Workspace App. Select Detect Citrix Workspace appto detect that Citrix has been installed.

Click on the Apps button, then select the details option next to the program you want to access.

Click the Add to Favorites button for easier access in the future.

From the menu at the top, select Favorites and then select the program you want to access.

NOTEIt may take a few moments for the program to load, so please do not click the app icon more than once.

Using Citrix with Chromebooks

Open your web browser and navigate to https://www.citrix.com/downloads/workspace-app/. On that page, locate and click Workspace app for ChromeOS.
A drop-down menu will appear. Click Workspace app for ChromeOS from the list. Next, select the most recent version of the Citrix Workspace app available for ChromeOS.
On the next page, click Download Citrix Workspace app from the Chrome Web Store.
You will be redirected to the Chrome Web Store. Click Add to Chrome.
A pop-up will appear showing what the app can access. Click Add app to begin the installation.
Once the download is complete, open the Launcherand select Citrix Workspace App. If you do not see it right away, use the search bar in the Launcher and type Citrix Workspace.
When you open the app, you will be prompted to enter your store’s URL or email address.
Enter https://studentapps.gcu.edu and then click Connect.
You will be redirected to the Microsoft sign-in page. Enter your GCU email address and password to complete the login process. Once signed in, Citrix Workspace is ready to use.