ConversationConfig

Configuration that applies to all conversations.

JSON representation
 { 
 "agentId" 
 : 
 string 
 , 
 "agentChannel" 
 : 
 integer 
 , 
 "customerChannel" 
 : 
 integer 
 } 
Fields
agentId

string

Optional. An opaque, user-specified string representing a human agent who handled all conversations in the import. Note that this will be overridden if per-conversation metadata is provided through the metadataBucketUri .

agentChannel

integer

Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.

customerChannel

integer

Optional. Indicates which of the channels, 1 or 2, contains the agent. Note that this must be set for conversations to be properly displayed and analyzed.

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