Google Cloud Support V2 Client - Class Reason (1.1.0)

Reference documentation and code samples for the Google Cloud Support V2 Client class Reason.

An enum detailing the possible reasons a case may be escalated.

Protobuf type google.cloud.support.v2.Escalation.Reason

  Value: 0 
 

The escalation reason is in an unknown state or has not been specified.

Generated from protobuf enum REASON_UNSPECIFIED = 0;

  Value: 1 
 

The case is taking too long to resolve.

Generated from protobuf enum RESOLUTION_TIME = 1;

  Value: 2 
 

The support agent does not have the expertise required to successfully resolve the issue.

Generated from protobuf enum TECHNICAL_EXPERTISE = 2;

  Value: 3 
 

The issue is having a significant business impact.

Generated from protobuf enum BUSINESS_IMPACT = 3;