Changelog

1.20.0 (2024-11-15)

Features

• Add AnalysisRules resource and APIs ( cfb62c9 )

• Add FeedbackLabel resource and APIs ( cfb62c9 )

• Add Quality AI resources and APIs ( cfb62c9 )

• Add QueryMetrics API ( cfb62c9 )

Documentation

• A comment for field custom_metadata_keys in message .google.cloud.contactcenterinsights.v1.IngestConversationsRequest is changed ( cfb62c9 )

• A comment for field encryption_spec in message .google.cloud.contactcenterinsights.v1.InitializeEncryptionSpecRequest is changed ( cfb62c9 )

• A comment for field kms_key in message .google.cloud.contactcenterinsights.v1.EncryptionSpec is changed ( cfb62c9 )

• A comment for field labels in message .google.cloud.contactcenterinsights.v1.Conversation is changed ( cfb62c9 )

• A comment for field metadata_json in message .google.cloud.contactcenterinsights.v1.Conversation is changed ( cfb62c9 )

• A comment for field partial_errors in message .google.cloud.contactcenterinsights.v1.InitializeEncryptionSpecMetadata is changed ( cfb62c9 )

• A comment for message EncryptionSpec is changed ( cfb62c9 )

• A comment for method InitializeEncryptionSpec in service ContactCenterInsights is changed ( cfb62c9 )

1.19.1 (2024-10-31)

Bug Fixes

• disable universe-domain validation ( 53c951e )

1.19.0 (2024-10-24)

Features

• Add support for Python 3.13 ( 6252476 )

1.18.0 (2024-10-08)

Features

• Add CMEK InitializeLroSpec ( e4ac435 )

• Add import / export IssueModel ( e4ac435 )

• Add metadata import to IngestConversations ( e4ac435 )

• Add sampling to IngestConversations ( e4ac435 )

Documentation

• Add a comment for valid order_by values in ListConversations ( e4ac435 )

• Add a comment for valid update_mask values in UpdateConversation ( e4ac435 )

1.17.5 (2024-07-30)

Bug Fixes

• Retry and timeout values do not propagate in requests during pagination ( a6f7356 )

1.17.4 (2024-07-08)

Bug Fixes

• Allow Protobuf 5.x ( #12865 ) ( 7f9dedb )

1.17.3 (2024-03-05)

Bug Fixes

• deps:Exclude google-auth 2.24.0 and 2.25.0 ( #12383 ) ( 305f43f )

1.17.2 (2024-02-22)

Bug Fixes

• [Many APIs] fix ValueError in test__validate_universe_domain ( #12282 ) ( b985096 )

• deps:[Many APIs] Require google-api-core>=1.34.1 ( #12305 ) ( 2aa7f17 )

1.17.1 (2024-02-06)

Bug Fixes

• Add google-auth as a direct dependency ( f3db074 )

• Add staticmethod decorator to _get_client_cert_source and _get_api_endpoint ( f3db074 )

• Resolve AttributeError ‘Credentials’ object has no attribute ‘universe_domain’ ( f3db074 )

1.17.0 (2024-02-01)

Features

• Allow users to explicitly configure universe domain ( #12239 ) ( 8004d15 )

1.16.0 (2024-01-26)

Features

• Add Conversation QualityMetadata ( 7e81f5b )

Documentation

• Clarify usage of agent and customer channel fields in IngestConversationsRequest ( 7e81f5b )

1.15.0 (2023-12-07)

Features

• Add support for python 3.12 ( b96013d )

• Introduce compatibility with native namespace packages ( b96013d )

Bug Fixes

• Require proto-plus >= 1.22.3 ( b96013d )

• Use retry_async instead of retry in async client ( b96013d )

1.14.1 (2023-11-29)

Documentation

• [google-cloud-contact-center-insights] Update IngestConversations and BulkAnalyzeConversations comments ( #12036 ) ( 0845dc3 )

1.14.0 (2023-11-07)

Features

• Launch BulkDelete API and bulk audio import via the IngestConversations API ( 0510e6d )

1.13.0 (2023-09-30)

Features

• add optional SpeechConfig to UploadConversationRequest ( bfc25b7 )

1.12.1 (2023-09-19)

Documentation

• Minor formatting ( 9487380 )

1.12.0 (2023-07-06)

Features

• Support topic model type V2 ( #11457 ) ( 4c94c24 )

1.11.1 (2023-07-05)

Bug Fixes

• Add async context manager return types ( #11445 ) ( 98bddda )

1.11.0 (2023-05-25)

Features

• Support for generating summaries during conversation analysis ( #303 ) ( fb662bb )

1.10.0 (2023-04-06)

Features

• Launch UploadConversation endpoint ( #301 ) ( dc5ab1c )

1.9.1 (2023-03-23)

Documentation

• Fix formatting of request arg in docstring ( #299 ) ( 0848578 )

1.9.0 (2023-03-02)

Features

• Add a way to specify the conversation automatic analysis percentage for the UploadConversation API when creating Analyses in Insights ( #296 ) ( f299378 )

1.8.0 (2023-02-27)

Features

• Enable “rest” transport in Python for services supporting numeric enums ( #291 ) ( 5698695 )

1.7.0 (2023-02-04)

Features

• Add IngestConversationsStats ( #287 ) ( 9e3af8b )

1.6.1 (2023-01-20)

Bug Fixes

• Add context manager return types ( a95c535 )

Documentation

• Add documentation for enums ( a95c535 )

1.6.0 (2023-01-10)

Features

• Add support for python 3.11 ( #274 ) ( 5297ff5 )

1.5.0 (2022-12-15)

Features

• Add Configurable Analysis, Bulk Upload, Bulk Analyze, Delete Issue Apis ( #270 ) ( 368ea48 )

• Add support for google.cloud.contact_center_insights.__version__ ( 6ce3eec )

• Add typing to proto.Message based class attributes ( 6ce3eec )

Bug Fixes

• Add dict typing for client_options ( 6ce3eec )

• deps:Require google-api-core >=1.34.0, >=2.11.0 ( bddefbb )

• Drop usage of pkg_resources ( bddefbb )

• Fix timeout default values ( bddefbb )

Documentation

• samples:Snippetgen handling of repeated enum field ( 6ce3eec )

• samples:Snippetgen should call await on the operation coroutine before calling result ( bddefbb )

1.4.5 (2022-10-08)

Bug Fixes

• deps:Allow protobuf 3.19.5 ( #253 ) ( 0db00ac )

1.4.4 (2022-10-03)

Bug Fixes

• deps:Require protobuf >= 3.20.2 ( #250 ) ( 164db96 )

1.4.3 (2022-08-23)

Documentation

• Updating comments ( #230 ) ( 4d04a7e )

1.4.2 (2022-08-12)

Bug Fixes

• deps:allow protobuf < 5.0.0 ( #223 ) ( 6de2b2c )

• deps:require proto-plus >= 1.22.0 ( 6de2b2c )

1.4.1 (2022-08-06)

Documentation

• Updating comments ( #215 ) ( ed3fb16 )

1.4.0 (2022-07-16)

Features

• add audience parameter ( 1a9e2b0 )

Bug Fixes

• deps:require google-api-core>=1.32.0,>=2.8.0 ( #207 ) ( 1a9e2b0 )

• require python 3.7+ ( #209 ) ( 864afd4 )

1.3.2 (2022-06-07)

Bug Fixes

• deps:require protobuf <4.0.0dev ( #199 ) ( 72b1db8 )

Documentation

• fix changelog header to consistent size ( #200 ) ( 097bb5c )

• Updating comments ( #203 ) ( 9a4888e )

1.3.1 (2022-03-07)

Bug Fixes

• deps:require google-api-core>=1.31.5, >=2.3.2 ( #136 ) ( dc326bc )

1.3.0 (2022-02-26)

Features

• add api key support ( #126 ) ( 976ac64 )

Bug Fixes

• resolve DuplicateCredentialArgs error when using credentials_file ( 02ad5e1 )

1.2.1 (2022-01-20)

Documentation

• Clarify comments of ConversationView enum ( #123 ) ( 96196d9 )

1.2.0 (2022-01-14)

Features

• Add WriteDisposition to BigQuery Export API ( #107 ) ( bb36139 )

• new API for the View resource ( #114 ) ( e55463c )

1.1.0 (2021-11-05)

Features

• Add ability to update phrase matchers ( #93 ) ( 0b5b07a )

• Add display name to issue model stats ( 0b5b07a )

• Add issue model stats to time series ( 0b5b07a )

1.0.0 (2021-11-03)

Features

• bump release level to production/stable ( #89 ) ( d93e829 )

0.6.1 (2021-11-02)

Bug Fixes

• deps:drop packaging dependency ( daf9af8 )

• deps:require google-api-core >= 1.28.0 ( daf9af8 )

Documentation

• list oneofs in docstring ( daf9af8 )

0.6.0 (2021-10-11)

Features

• add context manager support in client ( #70 ) ( f90696e )

0.5.0 (2021-10-04)

Features

• deprecate issue_matches( #62 ) ( b0c120e )

Bug Fixes

• improper types in pagers generation ( 3bc4439 )

0.4.0 (2021-09-29)

Features

• add metadata from dialogflow related to transcript segment ( #54 ) ( ef575cf )

• add obfuscated if from dialogflow ( ef575cf )

• add sentiment data for transcript segment ( ef575cf )

0.3.1 (2021-09-24)

Bug Fixes

• add ‘dict’ annotation type to ‘request’ ( 94e64ac )

0.3.0 (2021-09-20)

Features

• add new issue model API methods ( #25 ) ( 16a9bdd )

• display_name is the display name for the assigned issue ( #32 ) ( 5b0fa8e )

• filter is used to filter conversations used for issue model training feat: update_time is used to indicate when the phrase matcher was updated ( #48 ) ( 92b9f30 )

• support Dialogflow and user-specified participant IDs ( 16a9bdd )

Documentation

• update pubsub_notification_settings docs ( 16a9bdd )

0.2.0 (2021-07-24)

Features

• update contact center insights v1 prior to launch ( #8 ) ( 1df2eff )

Bug Fixes

• change nesting of Conversation.Transcript.Participant to ConversationParticipant ( 1df2eff )

• enable self signed jwt for grpc ( #9 ) ( b1d5d2f )

• remove AnnotationBoundary.time_offset ( 1df2eff )

Documentation

• add Samples section to CONTRIBUTING.rst ( #4 ) ( 6dcbc56 )

0.1.1 (2021-07-21)

Bug Fixes

• deps:pin ‘google-{api,cloud}-core’, ‘google-auth’ to allow 2.x versions ( #3 ) ( 3c5be83 )

0.1.0 (2021-07-16)

Features

• generate v1 ( 612875b )

Miscellaneous Chores

• release as 0.1.0 ( #1 ) ( efc26a6 )