Allow Meet hardware to join 3rd party video conferencing services

You can allow Google Meet hardware devices to join Webex and Zoom calls at no additional cost. This feature is turned on by default. Using Webex and Zoom with a Meet hardware device allows core video conferencing functionality.

• Turn Zoom interoperability on or off
• Turn Cisco Webex interoperability on or off
• Unsupported third-party conference features on Meet hardware
• Allow Meet hardware devices to join Zoom calls without being admitted by a host

Turn Zoom interoperability on or off

You can allow Meet hardware devices to join Zoom calls at no additional cost. This feature is turned on by default.

1. Sign in with an administrator account to the Google Admin console.

   If you aren’t using an administrator account, you can’t access the Admin console.

2. Go to Menu  Devices > Google Meet hardware > Settings .

   Some features may require having the Meet hardware Manage organizational unit settings privilege.

3. (Optional) To apply the setting to a department or team, at the side, select an organizational unit. Show me how 
4. In the Device Settingstab, go to the Built-in Interoperabilitysection and click Zoom.
5. Click Save.Or, you might click Overridefor an organizational unit  .

   To later restore the inherited value, click Inherit. 

Turn Cisco Webex interoperability on or off

You can allow Meet hardware devices to join Webex calls at no additional cost. This feature is turned on by default.

1. Sign in with an administrator account to the Google Admin console.

   If you aren’t using an administrator account, you can’t access the Admin console.

2. Go to Menu  Devices > Google Meet hardware > Settings .

   Some features may require having the Meet hardware Manage organizational unit settings privilege.

3. (Optional) To apply the setting to a department or team, at the side, select an organizational unit. Show me how 
4. In the Device Settingstab, go to the Built-in Interoperabilitysection and click Cisco Webex.
5. Click Save.Or, you might click Overridefor an organizational unit  .

   To later restore the inherited value, click Inherit. 

If you join a Webex or Zoom meeting from a Meet hardware device, you will not have access to certain features, including:

Webex	Zoom
Presenting using HDMI	Presenting using HDMI
Dual-screen support	Dual-screen support
Changing participant layout	Changing participant layout
Using closed captions	Using closed captions
Sending chat messages during a meeting	Sending chat messages during a meeting

Allow Meet hardware devices to join Zoom calls without being admitted by a host

By default, to join a Zoom call using a Meet hardware device, participants must be admitted by a host already in the meeting. As an administrator, you can allow Meet hardware devices to join Zoom calls without asking by generating an interop token in the Zoom web portal and adding it to the Google Workspace Admin console.

Step 1: Generate an interop token in the Zoom web portal

1. Sign in to the Zoom web portal as an admin with the privilege to edit Zoom Rooms settings.
2. To generate a token, click  Account Management Account Settings Meeting Allow my organization's 3rd party conference room systems to join my Zoom meetingsas an authorized user.
3. Copy the token; it will not be shown again.
   For more details, go to  Zoom Interop for Google Meet .

Step 2: Add the token to the Google Admin console

1. Sign in with an administrator account to the Google Admin console.

   If you aren’t using an administrator account, you can’t access the Admin console.

2. Go to Menu  Devices > Google Meet hardware > Settings .

   Some features may require having the Meet hardware Manage organizational unit settings privilege.

3. In the Service settingssection, click  Built-in interoperability direct access.
4. Paste the token you generated in the Zoom web portal in the section for Zoom Waiting Room bypass.
5. Click Save.

6. We expect this feature to be able to bypass the Only authenticated users can join meetings Zoom setting in a future release.

Related topics

For administrators:

• Allow 3rd party devices to join Meet meetings
• Meet interoperability FAQ

For users:

• Join a Meet video meeting from a third-party system
• Use Meet Hardware to join a Webex meeting
• Use Meet hardware to join a Zoom meeting