Google Ad Manager notifications help you track important events in Ad Manager, such as line items that are under-delivering or creatives that have been deactivated because malware was detected.
On this page:
- View notifications
- Personalize notifications
- Notification types
- Delivery notifications
- Programmatic Direct
- Policy and administrative notifications
- Video notifications
- Experiment notifications
View notifications
To view notifications:
- Sign in to Google Ad Manager.
- In the top-right corner, click
to open the notifications panel.
- Click a notification type to get more details. If you're all caught up, you won't have any notifications listed.
- Click on a notification to learn more or click
to dismiss the notification.
A bold notification type means that there are new notifications since your last visit to the notifications panel. The number in parenthesis directly next to the name is the total number of existing notifications. A blue chip will display the number of new notifications. For instance:
| Policy violation (8) |
To get back to the list of notification types, click .
Normal weight notifications have been previously shown but not yet resolved. For instance:
Policy violation (8)
Personalize notifications
Click to personalize your notifications. You can tell Ad Manager what types of notifications interest you or display notification types you've muted, if you want Ad Manager to display them again.
Notification types
There are different kinds of notification types:
| Symbol | Description |
|---|---|
| Errors. Need to be fixed to resume normal or optimal system behavior | |
| Warnings. Calls out problems that could lead to undesirable system behavior | |
| Information. Contains useful or relevant information to keep Ad Manager running as smoothly as possible |
Delivery notifications
Delivery notifications alert you to changes that have been made which affect the delivery of your ads. You can learn more about how delivery works and troubleshoot your line item delivery .
| Type | Name | Details |
|---|---|---|
| |
Missing creatives | A line item is missing one or more of the creatives specified for it. Learn more about the status of a line item . |
| |
Underdelivery | Underdelivery is a lost opportunity for your line item to meet its goals. Learn more about forecasting of underdelivery . |
| |
Malware detected | Occurs when malware appears. This will update if the malware has been subsequently cleared. Learn about what triggers malware and how to prevent it . |
| |
Malware cleared | Previous malware errors have been addressed and do not require further action. |
| |
VAST error | The Digital Video Ad Serving Template (VAST) errors can be "fatal" or "non-fatal" errors. Resolve VAST errors |
Programmatic Direct
Publishers using Programmatic Direct receive email messages and alerts about events related to their programmatic business. These events include when buyers of programmatic guaranteed proposals upload creatives for a finalized proposal or when there's a new buyer initiated proposal. Review the list of all programmatic-related notifications .
Proposal notifications
Details vary, but they’re related to issues that prevent successful order or line item creation/update.
To learn more specifics:
- Reopenthe proposal.
- Click Apply changes (without making changes to the proposal or its proposal line items).
- An error message should appear giving more details on the problematic value(s) that you need to address through either reactivation, unarchiving, or removal.
If a buyer accepted a previous version of the proposal, a modified draft was not sent to the buyer. Discard the draft within 7 days and allow the previous version to be finalized.
Policy and administrative notifications
| Type | Name | Details |
|---|---|---|
| |
Policy violation | If Google detects a policy violation, it either temporarily pauses or permanently deactivates the creative from serving. Remove policy violations . |
| |
Better Ads Standards violations | Google systems have detected ad experiences that violate the Better Ads Standards. Visit the Ad Experience Report to identify the issues. |
| |
Deprecated API in use | Your network is using a deprecated API. Get started with the Ad Manager API . |
Video notifications
| Type | Name | Details |
|---|---|---|
| |
Sync error | The video has sync errors. View all sync errors . |
| |
VOD ingest error | If Ad Manager encounters an issue while ingesting content from the defined MRSS feed URL, an email is sent to any active user with the "Receive ingestion error notifications for video content with dynamic ad insertion" user role permission. Learn more creating video content . |
| |
Live stream started | The live stream has started. Learn more about livestreams . |
| |
Live stream paused | The live stream has been paused and can now be edited. Learn more about livestreams . |
| |
Video creative failed to transcode | The video has not transcoded. Get support . |
| |
Video slate failed to transcode | The video slate has not transcoded. Get support . |
Experiment notifications
You can receive notifications about experiments by updating Notification settings.
- Sign in to Google Ad Manager.
- Click the bell icon
