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    Dimension

    A dimension determines the grouping key for the query. In SQL terms, these would be part of both the "SELECT" and "GROUP BY" clauses.

    JSON representation 
     { 
 "dimensionKey" 
 : 
 enum (  DimensionKey 
 
) 
 , 
 // Union field dimension_metadata 
can be only one of the following: 
 "issueDimensionMetadata" 
 : 
 { 
 object (  IssueDimensionMetadata 
 
) 
 } 
 , 
 "agentDimensionMetadata" 
 : 
 { 
 object (  AgentDimensionMetadata 
 
) 
 } 
 , 
 "qaQuestionDimensionMetadata" 
 : 
 { 
 object (  QaQuestionDimensionMetadata 
 
) 
 } 
 , 
 "qaQuestionAnswerDimensionMetadata" 
 : 
 { 
 object (  QaQuestionAnswerDimensionMetadata 
 
) 
 } 
 // End of list of possible types for union field dimension_metadata 
. 
 }
    Fields
    dimensionKey

    enum ( DimensionKey )

    The key of the dimension.

    Union field dimension_metadata . Output-only metadata about the dimension. dimension_metadata can be only one of the following:
    issueDimensionMetadata

    object ( IssueDimensionMetadata )

    Output only. Metadata about the issue dimension.

    agentDimensionMetadata

    object ( AgentDimensionMetadata )

    Output only. Metadata about the agent dimension.

    qaQuestionDimensionMetadata

    object ( QaQuestionDimensionMetadata )

    Output only. Metadata about the QA question dimension.

    qaQuestionAnswerDimensionMetadata

    object ( QaQuestionAnswerDimensionMetadata )

    Output only. Metadata about the QA question-answer dimension.

    IssueDimensionMetadata

    Metadata about the issue dimension.

    JSON representation 
     { 
 "issueId" 
 : 
 string 
 , 
 "issueDisplayName" 
 : 
 string 
 , 
 "issueModelId" 
 : 
 string 
 }
    Fields
    issueId

    string

    The issue ID.
    issueDisplayName

    string

    The issue display name.
    issueModelId

    string

    The parent issue model ID.

    AgentDimensionMetadata

    Metadata about the agent dimension.

    JSON representation 
     { 
 "agentId" 
 : 
 string 
 , 
 "agentDisplayName" 
 : 
 string 
 , 
 "agentTeam" 
 : 
 string 
 }
    Fields
    agentId

    string

    Optional. A user-specified string representing the agent.
    agentDisplayName

    string

    Optional. The agent's name
    agentTeam

    string

    Optional. A user-specified string representing the agent's team.

    QaQuestionDimensionMetadata

    Metadata about the QA question dimension.

    JSON representation 
     { 
 "qaScorecardId" 
 : 
 string 
 , 
 "qaQuestionId" 
 : 
 string 
 , 
 "questionBody" 
 : 
 string 
 }
    Fields
    qaScorecardId

    string

    Optional. The QA scorecard ID.
    qaQuestionId

    string

    Optional. The QA question ID.
    questionBody

    string

    Optional. The full body of the question.

    QaQuestionAnswerDimensionMetadata

    Metadata about the QA question-answer dimension. This is useful for showing the answer distribution for questions for a given scorecard.

    JSON representation 
     { 
 "qaScorecardId" 
 : 
 string 
 , 
 "qaQuestionId" 
 : 
 string 
 , 
 "questionBody" 
 : 
 string 
 , 
 "answerValue" 
 : 
 string 
 }
    Fields
    qaScorecardId

    string

    Optional. The QA scorecard ID.
    qaQuestionId

    string

    Optional. The QA question ID.
    questionBody

    string

    Optional. The full body of the question.
    answerValue

    string

    Optional. The full body of the question.

    DimensionKey

    The key of the dimension.

    Enums
    DIMENSION_KEY_UNSPECIFIED The key of the dimension is unspecified.
    ISSUE The dimension is keyed by issues.
    ISSUE_NAME The dimension is keyed by issue names.
    AGENT The dimension is keyed by agents.
    AGENT_TEAM The dimension is keyed by agent teams.
    QA_QUESTION_ID The dimension is keyed by QaQuestionIds. Note that: We only group by the QuestionId and not the revision-id of the scorecard this question is a part of. This allows for showing stats for the same question across different scorecard revisions.
    QA_QUESTION_ANSWER_VALUE The dimension is keyed by QaQuestionIds-Answer value pairs. Note that: We only group by the QuestionId and not the revision-id of the scorecard this question is a part of. This allows for showing distribution of answers per question across different scorecard revisions.
    CONVERSATION_PROFILE_ID The dimension is keyed by the conversation profile ID.
    MEDIUM The dimension is keyed by the conversation medium.
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