Register as a partner |
---|
Register as a partner
Set your partner information, get access to the console, and enable the APIs. |
Create and configure agents |
---|
Create an agent
Enable conversations for brands you manage by creating agents. |
Explore features with the Helper Bot
Explore the Business Messages features in a conversation with your agent. |
Set your webhook
Set your webhook URL, either on the partner level or the agent level. |
Set non-local information
Set information that determines which non-local entry points an agent qualifies for. |
Set messaging availability
Set live agent and automation hours for an agent. |
Begin the conversation
Set the welcome message, offline message, conversation starters, and other conversational settings. |
Localization and locales
Localize user experiences by making agents aware of users' locale and language preferences. |
Add locations |
---|
Add locations
Associate physical locations with an agent. |
Develop messaging flows |
---|
Overview: Life of a message
The end-to-end process of sending and receiving a message. |
Receive messages
Receive and process messages from users. |
Send messages
Send messages—including plain text, rich text, suggestions, and cards—to users. |
Track message receipts
Receive and process delivery receipts. |
Send and receive events
Communicate using non-message content. |
Send surveys
Track user satisfaction, task completion, and other metrics with customizable surveys. |
Sample conversation: Hello, World
A simple conversation with samples of code for each message. |
Sample conversation: Handoff from bot to live agent
A conversation involving both automation and live agents with samples of code for each message. |
Sample conversation: Authenticate the user
A conversation involving user authentication through OAuth with samples of code for each message. |
Integrate with other products |
---|
Start conversations from a website
Add the Business Messages widget to a website. |
Start conversations from a URL
Enable conversations anywhere you can put a URL. |
Automate with Dialogflow
Add easy automation to your agent through natural language understanding with Dialogflow . |
Onboard locations with Business Profile
Quickly launch locations you manage in Business Profile . |
Authenticate with OAuth
Connect to an external OAuth provider to confirm user identities. |
Verify agents and locations |
---|
Verify agents and locations
Confirm your agent's information and relationship with the brand it represents. |
Launch agents and locations |
---|
Launch agents
Make an agent available on Google-owned entry points. |
Launch locations
Make a location available on Google-owned entry points. |
Quality assurance |
---|
Troubleshoot your agent
Explore different ways to diagnose a problem with your agent. |
Fix a suspended agent
Reinstate your agent after a suspension. |
Monitor performance with metrics
Access and track key performance metrics for your agent. |
Test your webhook
Use the Business Messages test framework to test your webhook. |