Lucidchart cloud application

You must be signed in as a  super administrator  for this task.

Using Security Assertion Markup Language (SAML), your users can use their Google Cloud credentials to sign in to enterprise-cloud applications.

Set up SSO via SAML for Lucidchart

Here's how to set up single sign-on (SSO) via SAML for the Lucidchart application.

Step 1: Set up Lucidchart as a SAML 2.0 service provider (SP)
  1. Sign in to your Google Admin console .

    Sign in using an account with super administrator privileges  (does not end in @gmail.com).

  2. In the Admin console, go to Menu  SecurityAuthenticationSSO with SAML applications.

    You must be signed in as a  super administrator  for this task.

  3. Click the  Download button to download the Google IdP metadata.
  4. Open a new incognito browser window.
  5. Sign into your organization’s Lucidchart instance where you will be configuring SSO. 
  6. Go to https://www.lucidchart.com/ .
  7. Click Team  App Integration.
  8. Under  Integrations, select SAML.
  9. Click Enable SAML Integration.
  10. In the Domainfield under the Lucidchart Sign in URL section, enter yourdomainname .
    Note: Enter the domain only, not a full URL.
  11. Paste in the data from the Google IdP metadata file you downloaded in Step 3.
  12. Click Save and proceed to the next section to set up Google as a SAML identity provider (IdP).
Step 2: Set up Google as a SAML identity provider (IdP)
  1. Sign in to your Google Admin console .

    Sign in using an account with super administrator privileges  (does not end in @gmail.com).

  2. In the Admin console, go to Menu  Apps Web and mobile apps.
  3. Click Add app Search for apps.
  4. Enter Lucidchartin the search field.
  5. In the search results, hover over the LucidchartSAML app and click Select.
  6. On the Google Identity Provider detailspage, click Continue.
  7. On the  Service provider details page, edit the  ACS URL, replacing { your-domain}  with your Lucidchart installation's subdomain.
  8. Click Continue.
  9. (Optional) To map Google directory attributes to the corresponding app attributes, in the Attribute Mappingwindow:
    1. Click Add Mapping.
    2. Click Select fieldselect a Google directory attribute.
    3. For  App attributes, enter the corresponding app attribute.
  10. (Optional) To enter group names that are relevant for this app:
    1. For Group membership (optional), click Search for a group, enter one or more letters of the group name, and select the group name.
    2. Add additional groups as needed (maximum of 75 groups).
    3. For App attribute, enter the service provider’s corresponding groups attribute name.

    Regardless of how many group names you enter, the SAML response will include only groups that a user is a member of (directly or indirectly). For more information, go to  About group membership mapping .

  11. On the Attribute mappingpage, click  Finish.
Step 3: Enable the Lucidchart app
  1. Sign in to your Google Admin console .

    Sign in using an account with super administrator privileges  (does not end in @gmail.com).

  2. In the Admin console, go to Menu  Apps Web and mobile apps.
  3. Select  Lucidchart.
  4. Click  User access.
  5. To turn a service on or off for everyone in your organization, click  On for everyoneor  Off for everyone, and then click  Save.

  6. (Optional) To turn a service on or off for an organizational unit:
    1. At the left, select the organizational unit.
    2. To change the Service status, select  Onor  Off.
    3. Choose one:
      • If the Service status is set to  Inherited and you want to keep the updated setting, even if the parent setting changes, click Override.
      • If the Service status is set to  Overridden, either click Inheritto revert to the same setting as its parent, or click  Saveto keep the new setting, even if the parent setting changes.
        Note: Learn more about organizational structure .
  7. To turn on a service for a set of users across or within organizational units, select an access group. For details, go to Use groups to customize service access .
  8. For Lucidchart, choose On for everyone. Ensure that your Lucidchart user account email IDs match those in your Google domain.
Step 4: Verify that the SSO is working

Lucidchart supports both Identity Provider (IdP) initiated and Service Provider (SP) initiated SSO. Follow these steps to verify SSO in either mode:

IdP-initiated

  1. Sign in to your Google Admin console .

    Sign in using an account with super administrator privileges  (does not end in @gmail.com).

  2. In the Admin console, go to Menu  Apps Web and mobile apps.
  3. Select  Lucidchart.
  4. At the top left, click Test SAML login

    Lucidchart should open in a separate tab. If it doesn’t, use the information in the resulting SAML error messages to update your IdP and SP settings as needed, then retest SAML login.

SP-initiated

  1. Open https://www.lucidchart.com/saml/sso/ your-domain .com. You should be automatically redirected to the Google sign in page.
  2. Enter your sign in credentials.
  3. After your sign in credentials are authenticated you will be automatically redirected back to Lucidchart.
Step 5: Set up auto-provisioning

As a super administrator, you can automatically provision users in the Lucidchart application.


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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