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Switch from Microsoft Outlook to Gmail

Differences between Outlook and Gmail

Microsoft Outlook and Gmail have many similar features and important differences. This article compares the Outlook computer app to Gmail on the web and highlights the benefits of switching to Gmail.

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Why switch to Gmail?

Gmail is a web-native app

Gmail was designed for the web, and it was built for flexibility and collaboration. That gives it advantages over email apps that were designed for desktop computers and built for working alone. For example:

  • Gmail is always available on-the-go—Gmail runs in a web browser instead of an app on your computer. Using a web browser makes it easier to collaborate on projects at work or school, from anywhere, on any device.
  • You never lose your work—Your changes are automatically saved as you work. There's no need to constantly click Saveor set up autosave.

Gmail features are powered by Google AI

When you switch to Gmail, you get powerful AI (artificial intelligence) features including:

  • Smart compose and personalized suggestions—Get personalized writing suggestions while you type. This helps you write and respond to messages more quickly. Learn more at the Gmail Help Center
  • Tabbed inbox—Have Gmail automatically sort your messages into categories like Promotions, Social, Updates, and Forums. This lets you see your most important messages first. Choose your inbox type
  • Unsubscribe suggestions—Gmail offers a simple unsubscribe button for promotional senders so you can remove your address from their mailing lists in one click. Learn more at the Gmail Help Center
  • Importance markers—Let Gmail use your past actions to predict which messages are likely to be important to you and mark them. Learn more at the Gmail Help Center
  • Spam filters—Gmail automatically blocks more than 99.9 percent of spam, phishing and malware, and protects over 1.5 billion inboxes. You can rest assured that suspicious email is automatically identified and sent to the spam folder.  Learn more at the Gmail Help Center
  • Nudges—Gmail can smartly remind you about messages waiting for your response by bringing them back to the top of your inbox. Learn more at the Gmail Help Center

Gmail can update messages to display the latest content

When dynamic email is turned on, you can complete tasks—such as responding to events, filling out questionnaires, and replying to comments—in Google Docs, all without leaving Gmail. Learn more at the Gmail Help Center

Your communication channels are in one place

Send email, use Chat, start video meetings, and manage your calendar, all from within Gmail. You can also search for content across all your communication channels in one browser window. Learn how to choose communication channels

What you'll do differently in Gmail

When you switch to Gmail, it's natural to want to preserve your existing workflows. And while you can often replicate Outlook workflows in Gmail, switching is a great time to explore new ways of working.

Use the best practices and tips below to learn what you'll do differently when you switch to Gmail.

Use AutoArchive& Clean Sweep—Set up rules to periodically move messages from your inbox to the Outlook Archive file. Use filters to automatically archive messages—Archive messages, or set up filters to automatically move messages to the archive. No need to schedule rules to run at regular intervals. After you archive messages, you can still find them under the label, All Mail. Learn more

Feature differences at a glance

This section highlights differences between Outlook and Gmail features.

Add shortcuts to settings Customize settings on the ribbon. Add custom keyboard shortcuts for things you do frequently. Learn more

Different names for similar features

Outlook and Gmail sometimes use different names for similar features. Use this table to map the differences.

Outlook Gmail
Folders Labels
Rules Filters
New Email Compose
Delay Delivery Schedule send
Message Recall Undo Send
Mail merge Mail merge
Encrypt email Confidential mode
Alerts Notifications
Quick parts Email templates
Ignore conversations Mute conversations
Junk Spam
Deleted Items Trash

Collaborate & use other apps with Gmail

Gmail lets you move from one communication stream to another without changing your context.

Task How you do it in Gmail (web)
Work with colleagues using Outlook Use Outlook and Gmail together
Edit an email with colleagues Work together on email content in a Google Doc
Chat with colleagues and share content in Spaces Use Google Chat in Gmail
Make it easier to contact colleagues Add people to your Google Contacts
Start video meetings and make voice calls Use Google Meet in Gmail
Schedule meetings and appointments Use the Google Calendar sidebar in Gmail
Create a task from an email Drag an email to Google Tasks
Create notes from an email Save an email to Google Keep
Take a poll Send a Google Forms survey


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Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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