Ad requests allowing programmatic rejection reasons
Review the following table to understand the rejection reasons found under the "Ad requests allowing programmatic" card in Ads traffic navigator .
Here's a breakdown of what you can view in each column:
- Rejection reason:This column describes the rejection reason in detail.
- Suggested action: This column suggests actions you can take to resolve the rejection reason. If there's no suggested action, the entry shows "No action recommended."
Rejection stage: This column indicates the rejection stage in a card's visualization where you'll find the rejection reason.
To filter the table:
- Click Filter with a few keywords, and enter one or more keywords in the search box.
- Click Narrow byand select a rejection stage.
| Rejection reason | Suggested action | Rejection stage |
|---|---|---|
| View how to fix policy issues that affect ad serving. | ||
| No action recommended. | ||
| If your app is in Google Play’s Designed for Families program , it isn’t eligible for app open ads. Learn more about trafficking app open ads . | ||
| Contact your account manager to determine if your apps should be allowed to make offline ad requests. | ||
|
Native request not using MediaView for main asset
Programmatic native ads using native advanced must use MediaView (not ImageView) for main image assets. |
Review the Mobile Ads SDK developer documentation for native advanced (Android). | |
| Set up templates for native inventory. Learn more about native ad settings . | ||
| Finish setting up the app. | ||
| Review your US state regulations settings and the partners that help to show ads on your site or app. | ||
| Review and update your SDK bidding configuration as needed. | ||
| Install the buyer’s SDK into your mobile app and configure SDK bidding . | ||
| You may want to contact the buyer to make them aware of the issue. For more details, try troubleshooting Open Bidding health issues , or Authorized Buyer bid response troubleshooting . | ||
| Consider configuring user identifiers and allowing them to be sent to buyers . | ||
| Be sure to clearly identify each party with whom data will be shared. Learn more about ad technology providers and how to comply with the EU user consent policy . | ||
| You may want to contact the buyer to make them aware of the issue. For more details, try troubleshooting Open Bidding health issues . | ||
| Learn how to troubleshoot your secure signal setup . | ||
| You may want to contact the buyer to make them aware of the issue. | ||
| Learn more about ad unit mapping for SDK bidding . | ||
| To view certified providers, visit Ad Technology Providers for the LGPD . For a more general overview, visit Helping users comply with the Lei Geral de Proteção de Dados (LGPD) . | ||
| You may want to contact the buyer to make them aware of the issue. For more details, try troubleshooting Open Bidding health issues . | ||
| No action recommended. | ||
| Review buyers you have blocked through Protections or the Ad Review Center , and update as needed. | ||
| This is likely a temporary issue. | ||
| You may want to contact the buyer to make them aware of the issue. | ||
| You may want to contact the buyer to make them aware of the issue. | ||
| This is likely a temporary issue. | ||
| Please contact the buyer for further information. | ||
| Review requirements for creatives in optimized pods . | ||
| Review your category protections . | ||
| Check requirements for Open Auction and other transaction types . | ||
| You may want to review how consent is gathered and passed . | ||
| Review blocked creatives in the Ad Review Center , and allow creatives as desired. | ||
| In Protections, review your Interactive video ads (VPAID) opt-in. | ||
| Review blocks for data uses . | ||
| Review your First Look and other pricing rule configurations. | ||
| Review Supporting the Digital Services Act . | ||
| Review competition protections . | ||
| Buyers need to resolve the issue . If you see very high spikes of this period-over-period, you can contact the Authorized Buyer. | ||
| Review your Ad experience Protections . | ||
| Review your blocks on advertisers or advertiser URLs . | ||
| Review buyers you have blocked through Protections or the Ad Review Center , and update as needed. | ||
| Check back in a few hours, as the filtering should disappear. If it remains, you can try contacting the buyer to make them aware of the issue, sharing this link with them. | ||
| Buyers need to resolve the issue. If you want to contact buyers so they’re aware of the issue, you can include this link to the Authorized Buyers Help Center . | ||
| Review Google Policy guidelines, or creative restrictions . | ||
| Various reasons may apply, such as SSL compatibility . | ||
| In Protections, review your Languages opt-in . | ||
| Buyers need to resolve the issue. | ||
| Review competition protections . | ||
| In Protections, review the Ad experience opt-in "Allow unknown or minimum platform policy compliance only ads." | ||
| No action recommended. | ||
| Review your video settings to ensure your skippable, non-skippable, and audio values are as intended. | ||
| Try your keywords on Google Web Search . | ||

