If you are having a problem activating Google Maps Platform credits, your organization may not be eligible. To confirm whether you’re eligible, read the Google Maps Platform Terms of Service . For additional questions and clarification, speak to your legal team.
If you need technical support, contact the Maps support team by following these steps
If you have an issue with a product that you already activated, go to the product help page .
How to re-activate a product
- Sign into Google for Nonprofits using your Google for Nonprofits administrator account.
- Locate your organization and click Activate products.
- Click Resubmit beneath the appropriate product.
- Fill out the information needed and click Activate.
