Notification

Due to the latest device launch, we expect to receive higher contact volume than normal. To check if your question is already answered, go to the Pixel Phone Help Center .

Reset your Pixel phone manually with Fastboot mode

Important:For trade-ins, use the factory reset option in the Settings app.

If you can’t reset in the Settings app or you can’t use your screen, you can reset your Pixel device with your phone’s buttons.

Turn on Fastboot mode

  1. Turn off your phone. Learn how to turn your Pixel phone on & off .
  2. For Pixel 6 and later:Press and hold the Volume downand Powerbuttons at the same time for up to 30 seconds until the Fastboot mode screen shows. If you hold the buttons for too long, the phone restarts. If this happens, try again from step 1.
    • Earlier devices:Press and hold the Volume upand Powerbuttons at the same time for up to 30 seconds until the Fastboot mode screen shows.

Tip:Fastboot mode can still reset your phone even if the display doesn’t work.

Factory reset your Pixel phone from Fastboot mode

After your phone enters Fastboot mode, you can factory reset your device even if you can’t access the Settings menu.

  1. Select Recovery Mode.
    1. To change the menu options, press the Volume upor Volume downbuttons until "Recovery Mode" is displayed.
    2. To select the option, press the Powerbutton.
  2. When the screen shows "No command," press and hold the Powerbutton.
    • While you hold the Powerbutton, press the Volume upbutton and let go of both buttons quickly.
  3. Under "Android Recovery," select Wipe data/factory reset.
    1. To scroll down, press the Volume downbutton.
    2. To select the option, press the Powerbutton.
  4. Select Factory data reset.
    • Once the factory reset is complete, your screen shows "Data wipe complete."
  5. Select Reboot system now.
  6. To set up your Pixel phone after the OS installation, tap Start.
  7. Follow the on-screen instructions to set up your phone and restore your backed-up data. Learn how to back up or restore data on your Pixel device .

Related resources

Search
Clear search
Close search
Google apps
Main menu
261958817253403247
true
Search Help Center
true
true
true
true
true
1634144
false
false
false
false
Create a Mobile Website
View Site in Mobile | Classic
Share by: