You can get support for your Pixel phone in India through our network of authorized service centres.
Prepare for your visit to a service centre
Before you visit a service centre or send your phone for repair:
- Contact the service centre first:Call ahead to confirm their hours, the services they offer, and get an estimate for repair costs and repair turnaround time.
- If you submit your device before 2 PM IST, the centre may be able to repair your device on the same day. Check with the centre before you submit your device.
- Bring your proof of purchase:You need your invoice or receipt.
- Prepare your phone:Before you submit your phone for repair:
- Backup your data. Learn how to back up data .
- Either factory reset your phone or turn on Repair Modeto protect your privacy. If a factory reset is done without data backup, you may lose your data. A factory reset can be done at your chosen service centre.
- Request a tracking number:To track the status of your repair, when you hand over your phone, ask for a service ticket or job sheet number.
List of the service centres with repair capability
Important:If there’s no available service centre near you, you can start the repair process online through the Google Store
or contact Pixel support
for assistance.
Service centre Pick-up & Drop service
City
Centre name
Address
Phone number
Business hours
Ahmedabad
Priority Centre F1-Ahmedabad
9724290512
- Monday to Saturday: 10:00 AM–6:00 PM
- Sunday and public holidays: Closed
Bangalore
Pick-up and Drop services are available for an additional fee. Learn more about service centre Pick-up and Drop service .
Google Exclusive Service Centre-Bangalore
080-22496601
- Monday to Sunday: 8:00 AM–6:00 PM
- Public holidays: Closed
Bhubaneshwar
Priority Centre F1-Bhubaneshwar
0674-3513977
- Monday to Saturday: 10:00 AM–6:00 PM
- Sunday and public holidays: Closed
Chandigarh
Priority Centre F1-Chandigarh
0172-4061342
- Monday to Saturday: 10:00 AM–6:00 PM
- Sunday and public holidays: Closed
Chennai
Priority Centre F1-Chennai
044-48681215
- Monday to Saturday: 10:00 AM–6:00 PM
- Sunday and public holidays: Closed
Cochin
Priority Centre F1-Cochin
0484-4010380 / 0484-4010379
- Monday to Saturday: 10:00 AM–6:00 PM
- Sunday and public holidays: Closed
Delhi
Google Exclusive Service Centre-Delhi
9355921065
- Monday to Sunday: 10:00 AM–8:00 PM
- Public holidays: Closed
Ghaziabad
Priority Centre F1-Ghaziabad
0120-4202360
- Monday to Saturday: 10:00 AM–6:00 PM
- Sunday and public holidays: Closed
Gurgaon
Priority Centre F1-Gurgaon
0124-4260298
- Monday to Saturday: 10:00 AM–6:00 PM
- Sunday and public holidays: Closed
Guwahati
Priority Centre F1- Guwahati
690-0122555
- Monday to Saturday: 10:00 AM–6:00 PM
- Sunday and public holidays: Closed
Hyderabad
Google Exclusive Service Centre- Hyderabad
04045407012 / 04045370821
- Monday to Sunday: 11:00 AM–6:00 PM
- Public holidays: Closed
Indore
Priority Centre F1-Indore
9993457712 / 07314095217
- Monday to Saturday: 10:00 AM–6:00 PM
- Sunday and public holidays: Closed
Jaipur
Priority Centre F1-Jaipur
0141-4971227
- Monday to Saturday: 10:00 AM–6:00 PM
- Sunday and public holidays: Closed
Kolkata
Priority Centre F1-Kolkata
033-40633619
- Monday to Saturday: 10:00 AM–6:00 PM
- Sunday and public holidays: Closed
Lucknow
Priority Centre F1-Lucknow
0522-4951704
- Monday to Saturday: 10:00 AM–6:00 PM
- Sunday and public holidays: Closed
Ludhiana
Priority Centre F1-Ludhiana
0161-5080281
- Monday to Saturday: 10:00 AM–6:00 PM
- Sunday and public holidays: Closed
Mumbai
Google Exclusive Service Centre-Mumbai
8655606941
- Monday to Sunday: 10:00 AM–6:00 PM
- Public holidays: Closed
Patna
Priority Centre F1-Patna
9693225183
- Monday to Saturday: 10:00 AM–6:00 PM
- Sunday and public holidays: Closed
Pune
Priority Centre F1-Pune
7410191792
- Monday to Saturday: 10:00 AM–6:00 PM
- Sunday and public holidays: Closed
Raipur
Priority Centre F1-Raipur
0771-4035375
- Monday to Saturday: 10:00 AM–6:00 PM
- Sunday and public holidays: Closed
Surat
Priority Centre F1-Surat
9638587633
- Monday to Saturday: 10:00 AM–6:00 PM
- Sunday and public holidays: Closed
Thiruvanantha- puram
Priority Centre
F1-Thiruvanantha- puram
F1-Thiruvanantha- puram
8590037219
- Monday to Saturday: 10:00 AM–6:00 PM
- Sunday and public holidays: Closed
Important:
- This service is only available to users in designated areas of Bangalore.
- You can use this service from Monday to Sunday except on public holidays from 10:00 AM–6:00 PM IST.
- Before you start your request, make sure to review the terms and conditions .
F1 Info Solutions and Services Private Limited is Google’s authorized service provider that offers premium Pick-up and Drop services for an additional fee. The service moves your device from your location to an authorized service centre in your city and returns the repaired device back to you.
- To register your Pick-up and Drop request, go to F1 Pick up & Drop web page
. Alternatively, you can contact the F1 customer executive at:
- +919821413996
- +919821417846
- You’ll need to provide your:
- Name
- Contact number
- Pick-up location
- Device IMEI number
Tip:You can find your IMEI number on your device’s SIM tray or the original box. You can also dial and call this code:#06#.
- Once registered, you’ll receive a one-time password (OTP) through SMS and email.
- Before pick-up, make sure to complete these device preparation steps:
- Back up your data. Learn how to back up data .
- Factory reset your phone or turn on Repair mode to protect your privacy.
- If a factory reset is done without data backup, you may lose your data.
- A factory reset can be done at your chosen service centre.
- Remove all SIM cards, memory cards, and phone accessories.
- During pick-up, provide your device's IMEI number and the OTP to the F1 customer executive.
- During the device drop, thoroughly inspect the device's physical condition and inform the F1 customer executive immediately if you notice any issues.
