AgentInfo

Information about an agent involved in the conversation.

JSON representation
{ "agentId" : string , "displayName" : string , "team" : string , "teams" : [ string ] , "dispositionCode" : string , "agentType" : enum ( `Role` ) , "location" : string }

Fields
`agentId`	`string` A user-specified string representing the agent.
`displayName`	`string` The agent's name.
`team (deprecated)`	`string` This item is deprecated! A user-specified string representing the agent's team. Deprecated in favor of the `teams` field.
`teams[]`	`string` User-specified strings representing the agent's teams.
`dispositionCode`	`string` A user-provided string indicating the outcome of the agent's segment of the call.
`agentType`	`enum ( Role )` The agent type, e.g. HUMAN_AGENT.
`location`	`string` The agent's location.

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Last updated 2025-07-30 UTC.

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