Note:
This documentation is for version2.15.0of the library.
Some samples may not work with other versions.
Installation
Install theGoogle.Cloud.ContactCenterInsights.V1package from NuGet. Add it to
your project in the normal way (for example by right-clicking on the
project in Visual Studio and choosing "Manage NuGet Packages...").
Authentication
When running on Google Cloud, no action needs to be taken to authenticate.
Otherwise, the simplest way of authenticating your API calls is to
set up Application Default Credentials.
The credentials will automatically be used to authenticate. SeeSet up Application Default Credentialsfor more details.
Create a client instance by calling the staticCreateorCreateAsyncmethods. Alternatively,
use the builder class associated with each client class (e.g. ContactCenterInsightsClientBuilder for ContactCenterInsightsClient)
as an easy way of specifying custom credentials, settings, or a custom endpoint. Clients are thread-safe,
and we recommend using a single instance across your entire application unless you have a particular need
to configure multiple client objects separately.
Using the REST (HTTP/1.1) transport
This library defaults to performing RPCs usinggRPCusing the binaryProtocol Bufferwire format.
However, it also supports HTTP/1.1 and JSON, for situations where gRPC doesn't work as desired. (This is typically due to an incompatible proxy
or other network issue.) To create a client using HTTP/1.1, specify aRestGrpcAdapterreference for theGrpcAdapterproperty in the client builder.
Sample code:
var client = new ContactCenterInsightsClientBuilder
{
GrpcAdapter = RestGrpcAdapter.Default
}.Build();
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-09-04 UTC."],[[["\u003cp\u003eThis page documents version 2.15.0 of the \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e .NET client library, which provides access to the Contact Center AI Insights API.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e package can be installed via NuGet, and it supports both Google Cloud authentication and Application Default Credentials for external environments.\u003c/p\u003e\n"],["\u003cp\u003eAll interactions with the API are managed through the \u003ccode\u003eContactCenterInsightsClient\u003c/code\u003e class, which can be instantiated via \u003ccode\u003eCreate\u003c/code\u003e or \u003ccode\u003eCreateAsync\u003c/code\u003e methods, or by using the builder class for custom configurations.\u003c/p\u003e\n"],["\u003cp\u003eThe library defaults to gRPC communication but also supports HTTP/1.1 with JSON by setting the \u003ccode\u003eGrpcAdapter\u003c/code\u003e property to \u003ccode\u003eRestGrpcAdapter.Default\u003c/code\u003e in the client builder.\u003c/p\u003e\n"],["\u003cp\u003eThis library offers a range of versions, from the latest 2.19.0 down to version 1.0.0.\u003c/p\u003e\n"]]],[],null,[]]