Google Cloud Contact Center as a Service roles and permissions

This page lists the IAM roles and permissions for Google Cloud Contact Center as a Service. To search through all roles and permissions, see the role and permission index .

Google Cloud Contact Center as a Service roles

Role

Permissions

Contact Center AI Platform Admin

( roles/ contactcenteraiplatform.admin )

Full access to Contact Center AI Platform resources.

contactcenteraiplatform.*

contactcenteraiplatform. contactCenters. create
contactcenteraiplatform. contactCenters. delete
contactcenteraiplatform. contactCenters. get
contactcenteraiplatform. contactCenters. list
contactcenteraiplatform. contactCenters. program
contactcenteraiplatform. contactCenters. queryQuota
contactcenteraiplatform. contactCenters. update
contactcenteraiplatform. locations. get
contactcenteraiplatform. locations. list
contactcenteraiplatform. operations. cancel
contactcenteraiplatform. operations. delete
contactcenteraiplatform. operations. get
contactcenteraiplatform. operations. list

resourcemanager.projects.get

resourcemanager.projects.list

Contact Center AI Platform Viewer

( roles/ contactcenteraiplatform.viewer )

Read-only access to Contact Center AI Platform resources.

contactcenteraiplatform. contactCenters. get

contactcenteraiplatform. contactCenters. list

contactcenteraiplatform. locations.*

contactcenteraiplatform. locations. get
contactcenteraiplatform. locations. list

contactcenteraiplatform. operations. get

contactcenteraiplatform. operations. list

resourcemanager.projects.get

resourcemanager.projects.list

Google Cloud Contact Center as a Service permissions

Permission	Included in roles
`contactcenteraiplatform. contactCenters. create`	Owner ( `roles/ owner` ) Editor ( `roles/ editor` ) Contact Center AI Platform Admin ( `roles/ contactcenteraiplatform.admin` )
`contactcenteraiplatform. contactCenters. delete`	Owner ( `roles/ owner` ) Editor ( `roles/ editor` ) Contact Center AI Platform Admin ( `roles/ contactcenteraiplatform.admin` )
`contactcenteraiplatform. contactCenters. get`	Owner ( `roles/ owner` ) Editor ( `roles/ editor` ) Viewer ( `roles/ viewer` ) Contact Center AI Platform Admin ( `roles/ contactcenteraiplatform.admin` ) Contact Center AI Platform Viewer ( `roles/ contactcenteraiplatform.viewer` ) Support User ( `roles/ iam.supportUser` )
`contactcenteraiplatform. contactCenters. list`	Owner ( `roles/ owner` ) Editor ( `roles/ editor` ) Viewer ( `roles/ viewer` ) Contact Center AI Platform Admin ( `roles/ contactcenteraiplatform.admin` ) Contact Center AI Platform Viewer ( `roles/ contactcenteraiplatform.viewer` ) Security Admin ( `roles/ iam.securityAdmin` ) Security Auditor ( `roles/ iam.securityAuditor` ) Security Reviewer ( `roles/ iam.securityReviewer` ) Support User ( `roles/ iam.supportUser` )
`contactcenteraiplatform. contactCenters. program`	Owner ( `roles/ owner` ) Editor ( `roles/ editor` ) Contact Center AI Platform Admin ( `roles/ contactcenteraiplatform.admin` )
`contactcenteraiplatform. contactCenters. queryQuota`	Owner ( `roles/ owner` ) Editor ( `roles/ editor` ) Viewer ( `roles/ viewer` ) Contact Center AI Platform Admin ( `roles/ contactcenteraiplatform.admin` ) Support User ( `roles/ iam.supportUser` )
`contactcenteraiplatform. contactCenters. update`	Owner ( `roles/ owner` ) Editor ( `roles/ editor` ) Contact Center AI Platform Admin ( `roles/ contactcenteraiplatform.admin` )
`contactcenteraiplatform. locations. get`	Owner ( `roles/ owner` ) Editor ( `roles/ editor` ) Viewer ( `roles/ viewer` ) Contact Center AI Platform Admin ( `roles/ contactcenteraiplatform.admin` ) Contact Center AI Platform Viewer ( `roles/ contactcenteraiplatform.viewer` ) Support User ( `roles/ iam.supportUser` )
`contactcenteraiplatform. locations. list`	Owner ( `roles/ owner` ) Editor ( `roles/ editor` ) Viewer ( `roles/ viewer` ) Contact Center AI Platform Admin ( `roles/ contactcenteraiplatform.admin` ) Contact Center AI Platform Viewer ( `roles/ contactcenteraiplatform.viewer` ) Security Admin ( `roles/ iam.securityAdmin` ) Security Auditor ( `roles/ iam.securityAuditor` ) Security Reviewer ( `roles/ iam.securityReviewer` ) Support User ( `roles/ iam.supportUser` )
`contactcenteraiplatform. operations. cancel`	Owner ( `roles/ owner` ) Editor ( `roles/ editor` ) Contact Center AI Platform Admin ( `roles/ contactcenteraiplatform.admin` )
`contactcenteraiplatform. operations. delete`	Owner ( `roles/ owner` ) Editor ( `roles/ editor` ) Contact Center AI Platform Admin ( `roles/ contactcenteraiplatform.admin` )
`contactcenteraiplatform. operations. get`	Owner ( `roles/ owner` ) Editor ( `roles/ editor` ) Viewer ( `roles/ viewer` ) Contact Center AI Platform Admin ( `roles/ contactcenteraiplatform.admin` ) Contact Center AI Platform Viewer ( `roles/ contactcenteraiplatform.viewer` ) Support User ( `roles/ iam.supportUser` )
`contactcenteraiplatform. operations. list`	Owner ( `roles/ owner` ) Editor ( `roles/ editor` ) Viewer ( `roles/ viewer` ) Contact Center AI Platform Admin ( `roles/ contactcenteraiplatform.admin` ) Contact Center AI Platform Viewer ( `roles/ contactcenteraiplatform.viewer` ) Security Admin ( `roles/ iam.securityAdmin` ) Security Auditor ( `roles/ iam.securityAuditor` ) Security Reviewer ( `roles/ iam.securityReviewer` ) Support User ( `roles/ iam.supportUser` )

Google Cloud Contact Center as a Service roles and permissions