What you get with Groups for Business

User-managed groups, Collaborative Inboxes, and more

Groups for Businessis a core service in your Google Admin console that controls how your organization's groups can be used at the Google Groupsuser app at groups.google.com .

As a Groups admin, you use Groups for Business to:

  • Control whether users can access your organization’s groups at Google Groups (determined by whether the Groups for Business service is on or off).
  • Control how your groups can be used at Google Groups.

Groups for Business On vs. Off

When Groups for Business is On

  • Your organization's groups become available in users' Google Groups directory—a vailable from users' App launcheras shown here, and at groups.google.com .
  • As an admin, you can allow users to create groups in your organization. You can also set organization-wide policies for accessing and working in your groups.
  • You and other group owners and managers can make a group a Collaborative Inbox, set posting and moderation policies, and add other features at Google Groups.
  • Members with the correct permissions can access your organization's groups in the Google Groups directory, view and post to group conversations, and do other tasks.

When Groups for Business is Off

  • Your organization's groups aren't available at users' Google Groups app.
  • Users can't be allowed to create groups in your organization.
  • You can't use Collaborative Inboxes, moderate conversations, or add some other features.
  • Admins can still create groups in the Admin console that can be used in a variety of other ways (see below).

Note: To show or hide  external groups at Google Groups, use the Google Groups additional service .


 Already decided?  Turn Groups for Business on or off

Step 1: Compare available features

Here are features you get with Groups for Business turned on vs. off:

Google Groups app (at groups.google.com) On Off
Available in users' App launcher
*
Shows public and other external groups
* *
Shows your organization's Internal groups

* Available only if the Google Groups additional service in your Admin console is on

How groups can be used
Who can create groups
Administrators with the Groups privilege
Internal users (if allowed by your settings)
External public (if allowed by your settings)
Options for managing group membership
Add external members to a group
Allow non-members to request membership

Step 2: Learn where to manage your organization's groups

Skip this section if you turn off Groups for Business. In that case, all internal group management is in your Admin console.

If you turn on Groups for Business, you can manage your organization's groups from either the Admin console or the Google Groups app. Each place lets you manage the same groups, but you may have to go to one place or the other to use a particular feature.

Here's a breakdown of what you can do where.

  • Admin console—At the Homeand then Groupslist (unless otherwise noted)
  • Google Groups—Opened from the App launcheror at groups.google.com
Administrator task Admin console Google Groups
Create new groups for these uses
*
Configuration group for making Admin console settings
Manage a group's membership
Assign default roles to members (owner, manager, member)
View and manage group settings
View your organization's groups

* Target audience groups are located at Directory and then Target audience, not at the main Groups list

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