Face Match on Google Nest Hub Max

Important:

• Your Google Nest Hub Max’s Face Match is not a security feature. It's used to make your experience with your Nest Hub Max more enjoyable, convenient, and specific to you.
• Your device may not be able to tell the difference between you and, for example, a photograph of your face. If another member of your household looks very similar to you, the device may identify them as you.

With Face Match, your Nest Hub Max recognizes your face and proactively shows you personalized content, like your upcoming calendar events. When you approach Nest Hub Max for the first time each day, you can also check things like:

• The weather
• Music suggestions
• Daily news headlines

Set up Face Match

Important:

• You need to set up Voice Match for your Nest Hub Max in order to use Face Match. If you haven't set up either one, start Voice Match setup . When you finish with Voice Match, the Google Home app will take you to Face Match setup.
• Google Pixel Tablet doesn't support Face Match setup and management. If you set up Nest Hub Max with your Pixel Tablet, you need to use the Google Home app on another compatible mobile device. The Home app lets you set up Face Match and manage your settings.

If you've already set up Voice Match on a Face Match capable display, follow these steps:

Turn off Face Match

Important:

• When you turn off Face Match for a device, your face model will be removed from that device. When you select Remove Face Match from this home, you’ll remove your face model from all the devices in your home. In either case, it won’t remove the enrollment images used to create your face model.
  • To remove Face Match enrollment images, go to g.co/assistant/match .
• When you disable camera sensing, Face Match will be turned off. Face Match is turned back on when camera sensing is re-enabled.
  • Your face model is not removed from your Nest Hub Max when sensing is disabled.
  • Learn more about camera sensing .
• When you turn off Voice Match, it will also opt you out of Face Match and remove your face model from your device.

Voice Match and Face Match

Voice Match needs to be turned on to use Face Match. Voice Match allows Google Assistant to recognize you when you ask questions. Face Match further enhances your experience by allowing Google Assistant to proactively identify you and show you personal and helpful content without you having to ask first.

For example, with Voice Match, you can ask about your upcoming calendar events. Face Match may proactively show them to you when you walk by the display.

Face Match requires Voice Match to provide the best possible experience. For example, if 2 enrolled Face Match users stand in front of the Nest Hub Max and one of them asks the Assistant a question, it's Voice Match that identifies which of the 2 users was speaking. By knowing which user issued the request, Google Assistant knows which of the 2 users' personalized content should be displayed on the device.

Important:Voice Match needs to be enabled in order for Face Match to work. When you turn off Voice Match for your Nest Hub Max, it will also permanently turn off Face Match for the same device. Google Assistant will no longer be able to recognize your voice or give you personal results on that device, although you can turn on personal results again . When you turn off Voice Match for the home with your Nest Hub Max, it will also permanently turn off Face Match for your Nest Hub Max. To access or remove the audio clips or photos you took during Voice Match and Face Match setup, go to g.co/assistant/match .

To understand how your data is handled when you use Face Match on your Nest Hub Max, refer to the Privacy Help Center FAQs page for our connected home devices and services. Also, learn about our commitment to privacy in the home .